Business Support Admin

1011 United Overseas Bank Ltd; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

1011 United Overseas Bank Ltd in Singapore seeks a motivated professional to support corporate card onboarding and client servicing. You will engage with corporates and cardholders, coordinate onboarding activities, and provide timely updates across multiple channels to ensure smooth payment solutions.

The role requires strong communication, teamwork, and proficiency with Microsoft Office. The successful candidate will thrive in a fast-paced financial services environment and contribute to

Qualifications

• Clear and professional communication with clients and colleagues.
• Ability to collaborate with teams to deliver solutions.
• Willingness to learn about corporate card products and onboarding processes.

Responsibilities

• Engage with clients to understand their needs for payment services, offering tailored solutions that enhance their customers payment and collection experience.
• Manage the end-to-end commercial cards and merchant onboarding process, coordinating with various stakeholders to secure approvals.
• Respond to corporates and their cardholders / merchants inquiries and conduct investigations, ensuring seamless communication via email and phone.
• Provide regular updates to corporate and their cardholders / merchants, maintaining strong relationships and open lines of communication.
• Monitor and report on sales referrals and all onboarding progress, contributing to the team’s strategic goals.
• Execute administrative duties, verifying documents and system records for accuracy.
• Support the sales team in operational tasks to drive the department’s success.
• Participate in ad-hoc administrative projects, showcasing your adaptability and commitment to excellence.

Skills

Communication

Interpersonal skills

Microsoft Office

Education

Diploma or Graduate

Tools

Word

Excel

PowerPoint

Job description

Company: 1011 United Overseas Bank Ltd

About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

What You Will Do:

• Engage with clients to understand their needs for payment services, offering tailored solutions that enhance their customers payment and collection experience.
• Manage the end-to-end commercial cards and merchant onboarding process, coordinating with various stakeholders to secure approvals.
• Respond to corporates and their cardholders / merchants inquiries and conduct investigations, ensuring seamless communication via email and phone.
• Provide regular updates to corporate and their cardholders / merchants, maintaining strong relationships and open lines of communication.
• Monitor and report on sales referrals and all onboarding progress, contributing to the team’s strategic goals.
• Execute administrative duties, verifying documents and system records for accuracy.
• Support the sales team in operational tasks to drive the department’s success.
• Participate in ad-hoc administrative projects, showcasing your adaptability and commitment to excellence.

Who We Are Looking For:

• Diplomas or Graduates with good communication and interpersonal skills.
• Team players who bring a positive attitude and a passion for innovation.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Detail-oriented individuals who thrive in managing multiple tasks and can work independently after training.
• Candidates eager to learn and grow within the financial industry, providing top-notch service to our clients.

Additional Requirements

UOB is an equal opportunity employer.

UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors.

All employment decisions at UOB are based on business needs, job requirements and qualifications.

If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN.

We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term.

Lets Build the Future of ASEAN.

UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings.

With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America.

In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.