Senior Nurse Clinician: Emergency Medical Dispatch Leader

WSH EXPERTS PTE. LTD.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

WSH EXPERTS PTE. LTD. seeks an experienced nurse to provide clinical guidance for complex emergency medical calls and telephone triage in Singapore. You will support clinicians and call handlers in making timely clinical decisions and review call recordings for quality improvements.

The role includes conducting medical training, updating protocols, and supporting service quality monitoring. Some candidates may advance to Team Lead, depending on performance.

Qualifications

• Degree in Nursing.
• Registration with the Singapore Nursing Board is required.
• Minimum nursing grade Senior Staff Nurse 2; Senior Staff Nurse 1 preferred.
• At least 5 years' experience in an emergency medicine setting.
• Strong clinical judgement, communication and computer skills; able to work under pressure.

Responsibilities

• Provide clinical guidance for complex emergency medical calls and telephone triage.
• Support clinicians and call handlers in making timely clinical decisions.
• Review emergency call recordings, conduct clinical audits and recommend improvements.
• Conduct medical training and support updates to medical protocols and pre-arrival instructions.
• Support service quality monitoring and reporting; selected candidates may be appointed Team Lead.

Skills

Clinical judgement

Communication

Computer skills

Working under pressure

Education

Degree in Nursing

Job description

WSH EXPERTS PTE. LTD. seeks an experienced nurse to provide clinical guidance for complex emergency medical calls and telephone triage in Singapore. You will support clinicians and call handlers in making timely clinical decisions and review call recordings for quality improvements.

The role includes conducting medical training, updating protocols, and supporting service quality monitoring. Some candidates may advance to Team Lead, depending on performance.