Senior Networking TS Systems Integrator - On-site Growth

NTT America, Inc.; Singapore; Remote; SGD 90,000 - 120,000; Full time

Job summary

NTT DATA is seeking a Senior Associate Networking Technical Services Systems Integration Specialist in Singapore. The role focuses on ensuring client solutions meet SLAs, performing configurations, installations, and break/fix events, and progressing toward professional certification while expanding business knowledge.

Responsibilities include owning installation segments, troubleshooting, escalating complex issues, documenting procedures, maintaining project records, and delivering basic

Qualifications

• Developing fundamental project and administration ability.
• Developing understanding of technical design principles and compute layers.
• Ability to develop an understanding of fundamental project and administration processes.
• Display a strong learning orientation.
• Good verbal communication skills.
• Demonstrate a client service orientation.
• Hands-on proactive in approach.

Responsibilities

• Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle.
• Takes responsibility for problem resolution and troubleshooting during project lifecycle.
• Escalates complex problems to the relevant third parties.
• Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover.
• Compiles and maintains project administration (Time Capture and feedback to stakeholders).
• Conducts elementary presentations within the customer's organization.
• Expected to take leadership from senior resources on relevant technologies according to specialization and best practice.
• Performs any other related task as required.

Skills

Project administration

Technical design principles

Client service orientation

Verbal communication

Proactive hands-on

Learning agility

Education

Bachelor's degree in Information Technology or Computing or related field

Networking certifications (Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP)

Tools

Cisco

Juniper

Aruba

F5

CCNP

JNCIP

ACMP

Job description

NTT DATA is seeking a Senior Associate Networking Technical Services Systems Integration Specialist in Singapore. The role focuses on ensuring client solutions meet SLAs, performing configurations, installations, and break/fix events, and progressing toward professional certification while expanding business knowledge.

Responsibilities include owning installation segments, troubleshooting, escalating complex issues, documenting procedures, maintaining project records, and delivering basic