Senior Middle Office Operations & AI Lead

State Street; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

State Street is seeking a Middle Office Administrator, Senior Associate, to support daily operational activities across Treasury and Cash Management, and other middle-office functions. You will work with clients, investment managers, custodians, and internal teams to resolve exceptions and ensure timely, accurate service delivery.

The role requires a strong financial background, 3+ years in hedge funds or related services, and proficiency in MS Office, data analytics, and automation tools.

Qualifications

• Bachelor's degree or above in Accounting, Finance, Economics, or related discipline.
• 3+ years of Hedge funds service, fund administration or financial related services roles.
• Experience in client service, operational risk management, exception handling, and stakeholder engagement.
• Experience supporting process improvement, automation, system implementation, or transformation initiatives is an advantage.
• Strong computer skills, particularly Microsoft Excel and data analysis tools.

Responsibilities

• Execute daily operational, control, and oversight activities in accordance with established procedures, client requirements, and regulatory standards.
• Serve as a subject matter expert for assigned processes, supporting daily operations, issue resolution, and timely delivery of accurate outputs.
• Monitor workflow performance, identify operational risks and control gaps, and elevate issues appropriately while providing timely updates to management and stakeholders.
• Maintain process documentation and ensure compliance with corporate policies, risk controls, and standard operating procedures.
• Investigate and resolve complex operational exceptions, ensuring service levels and client expectations are met.
• Build and maintain effective working relationships with internal and external stakeholders to support business objectives and client service delivery.
• Support operating model improvements, projects implementation, migrations, and business initiatives as required.
• Utilize AI, automation, and data analytics tools to improve operational efficiency, enhance data quality, strengthen controls, and support process improvements.
• Contribute to team development through training, knowledge sharing, SOP enhancement, and support for succession planning.

Skills

Asset management

Risk controls

MS Office

Data analytics

Python

AI

Engineering stakeholder management

Education

Bachelor's degree in Accounting, Finance, Economics

Tools

MS Excel

Trading platforms

Pricing platforms

VBA

Job description

State Street is seeking a Middle Office Administrator, Senior Associate, to support daily operational activities across Treasury and Cash Management, and other middle-office functions. You will work with clients, investment managers, custodians, and internal teams to resolve exceptions and ensure timely, accurate service delivery.

The role requires a strong financial background, 3+ years in hedge funds or related services, and proficiency in MS Office, data analytics, and automation tools.