Senior Medical Social Worker

ECON Healthcare (Asia) Pte Ltd; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

ECON Healthcare (Asia) Pte Ltd in Singapore is seeking a Senior Medical Social Worker to lead psychosocial interventions and complex case management within our nursing home settings. You will provide clinical leadership, supervise staff, and collaborate with interdisciplinary teams to deliver person-centred care.

The role emphasizes high-risk case management, programme development, and coordination with hospitals and community partners, with a focus on quality, governance, and staff capability

Qualifications

• BSW degree required.
• Registered or eligible for registration with SASW.
• At least 5 years of relevant healthcare/social work experience.
• Experience in supervision or leadership preferred.
• Strong psychosocial assessment, case formulation and clinical documentation skills.
• Experience in programme planning, implementation and evaluation.
• Knowledge of healthcare subsidy and safeguarding frameworks.
• Strong interpersonal and communication skills.
• Ability to manage complex stakeholder relationships and multidisciplinary collaboration.

Responsibilities

• Lead psychosocial assessment and intervention for residents and families with complex, high-risk, or high-profile needs.
• Apply systemic BPSS frameworks in case formulation and intervention planning.
• Develop and implement psychosocial care plans with interdisciplinary teams.
• Conduct family conferences, mediation, grief support, supportive counselling, and crisis intervention where appropriate.
• Prepare comprehensive social reports and ensure documentation quality and clinical standards are maintained.
• Support care transition planning and coordination with hospitals, community agencies, and relevant stakeholders.
• Lead end-to-end programme planning for psychosocial, therapeutic, caregiver and community-based initiatives.
• Provide guidance, mentoring, and supervision to Medical Social Workers, Social Work Associates, administrative staff, and/or students where assigned.
• Ensure compliance with departmental SOPs, professional ethics, regulatory standards, and documentation requirements.
• Collaborate with healthcare professionals, hospitals, community care agencies, and external partners to support integrated and coordinated care.

Skills

Psychosocial assessment

Case formulation

Clinical documentation

Leadership

Interpersonal skills

Communication skills

Stakeholder management

Programme development

Education

Bachelor's Degree in Social Work (BSW)

Job description

About the role

The Senior Medical Social Worker (Senior MSW) is a senior member of the Social Services Department responsible for providing therapeutic psychosocial interventions, complex case management, programme development, and team supervision within the nursing home setting. The Senior MSW provides leadership in the management of high-risk and complex cases, supports interdisciplinary care planning, and contributes to the development of resident and caregiver support initiatives aligned with person-centred care principles and organisational goals. The Senior MSW also supports service quality, staff management and capability development, and operational coordination within assigned clusters or services.

Key responsibilities

• Lead psychosocial assessment and intervention for residents and families with complex, high-risk, or high-profile needs (e.g., elder abuse, APS referrals, suicidality, severe family conflict, behavioural concerns, mental health issues, cross-agencies case management)

• Apply systemic Biopsychosocial-Spiritual (BPSS) frameworks in case formulation and intervention planning

• Develop and implement psychosocial care plans in collaboration with interdisciplinary teams

• Conduct family conferences, mediation, grief support, supportive counselling, and crisis intervention where appropriate

• Prepare comprehensive social reports and ensure documentation quality and clinical standards are maintained

• Support care transition planning and coordination with hospitals, community agencies, and relevant stakeholders

• Lead end-to-end programme planning for psychosocial, therapeutic, caregiver and community-based initiatives

• Provide guidance, mentoring, and supervision to Medical Social Workers, Social Work Associates, administrative staff, and/or students where assigned

• Ensure compliance with departmental SOPs, professional ethics, regulatory standards, and documentation requirements

• Collaborate with healthcare professionals, hospitals, community care agencies, and external partners to support integrated and coordinated care

About you

• Bachelor's Degree in Social Work (BSW)

• Registered or eligible for registration with the Singapore Association of Social Workers (SASW)

• At least 5 years of relevant working experience in healthcare, community care, or medical social work settings

• Experience in supervision, programme development, or leadership responsibilities preferred

• Strong competency in psychosocial assessment, case formulation, and clinical documentation

• Experience in programme planning, implementation, and evaluation

• Knowledge of healthcare, community care, subsidy, and safeguarding frameworks

• Strong interpersonal and communication skills

• Leadership and supervisory capability

• Ability to manage complex stakeholder relationships and multidisciplinary collaboration