Social Worker (Bukit Merah)

WORQ PTE. LTD.; Singapore; On-site; SGD 39,000 - 67,000; Full time

Job summary

WORQ PTE. LTD.

is seeking a Social Worker to provide psychosocial support to seniors and caregivers in the community, assessing care needs and planning interventions to enhance coping, dignity, comfort and quality of life. The role covers advance care planning, caregiving support, bereavement, and coordination of care, with responsibilities including casework, information sharing, referrals, and administrative duties.

Qualifications

• Graduate Diploma or Bachelor's Degree in Social Work.
• Registered Social Worker with SASW is required.
• Minimum 2 years of experience in community healthcare or palliative care in Singapore.
• 1–2 years of administration experience expected.
• Strong communication and problem-solving skills.

Responsibilities

• Conduct assessment, planning and intervention for cases with program lead.
• Engage clients, build rapport and develop care plans.
• Coordinate services with community resources and document outcomes.
• Refer and coordinate care services to support living in the community.
• Maintain accurate records and progress reports.

Skills

Communication skills

Assessment skills

Problem solving

Independent working

Education

Graduate Diploma or Bachelor's Degree in Social Work

Registered Social Worker with SASW

Tools

MS Office

Job description

Beside providing psychosocial support to seniors with end stage illnesses and their caregivers living in the community, this role requires the social worker to support the physical and mental well-being of seniors in the community by making assessment of their care needs and provide intervention to increase the coping capacity of seniors. The role focuses on helping seniors maintain dignity, comfort and quality of life while supporting families through end-of-life planning, caregiving, bereavement and coordination of care.

You will need to:

Provide Basic Casework and Counselling

• In consultation with the program lead, conduct assessment, planning, and intervention for cases
• Engage clients and build rapport
• Develop, implement and review individual care plans and intervention strategies
• Perform needs assessment of clients and caregivers
• Advocate for clients' needs
• Coordinate services with other community resources on the client's behalf
• Case documentation
• Manage case referrals
• Conduct and participate in case conferences/MDT meetings
• Monitor delivery of coordinated services
• Document and evaluate case outcomes
• Adopt a case management approach when working with clients i.e. collaborate with internal business units and other agencies/specialists to provide multi-disciplinary assessments and monitoring of clients

Share Information and Conduct Referrals

• Refer and coordinate care services for clients to ensure they are adequately supported to continue living in the community
• Provide information on assistance schemes or care options to help caregivers make informed decision about care and future planning
• Support discussions on advance care planning and end-of-life preferences

Support Administrative Functions

• Maintain accurate records and update progress reports and BumbleBee timely

Job Description (Continued)

Additional Responsibilities

• Raise awareness and facilitate Advance care plan for seniors
• Conduct outreach activities to the community
• Other ad-hoc assignments

Qualification

• Graduate Diploma or Bachelor's Degree in Social Work
• Registered Social Worker with SASW
• Minimum 2 years experience in community healthcare or palliative care settings in Singapore
• Possess 1-2 years of experience in administration

Other Information

You should

• Have good knowledge of the palliative, geriatrics and community services
• Be proficient in MS Office applications
• Good communication skills (oral and written)
• Have strong assessment and problem solving skills
• Be detail oriented
• Be comfortable working independently