Senior Manager, Transformation

National Trades Union Congress (NTUC); Singapore; In loco; SGD 120.000 - 160.000; Tempo pieno

Descrizione del lavoro

National Trades Union Congress (NTUC) in Singapore seeks a Senior Manager to join its Digital Transformation Team, focusing on digitisation and digitalisation to drive transformation, automation, and innovation across the organisation.

You will gather requirements from business users, manage technology projects through full life cycle, and collaborate with external vendors to deliver seamless solutions and improved performance.

Competenze

• Degree holder in Information Technology/Computer Science/Business or equivalent.
• Minimum 7 years of relevant working experience.
• End-to-end project management experience including process/design, documentation, procurement.
• Experience in co-creation, managing and implementing end-to-end value creation.
• Holistic thinking with big-picture view and attention to detail.
• Strong interpersonal, analytical and comprehension skills.
• Good written and verbal communication skills.
• Customer-facing and conflict-resolution skills.
• Self-motivated and innovative.
• Able to work independently and in a team with minimal supervision.
• Able to multi-task in a fast-paced environment.
• Ability to work well under tight deadlines and high-stress situations.

Mansioni

• Understand and apply project management, change management, and Security-by-Design practices.
• Apply Cybersecurity, Governance, Risks and Compliance (GRCs) and Audit using ISO27001 or equivalent.
• End-to-end IT Project Management from requirements to delivery using PMP/PRINCE2-like frameworks.
• Manage vendors/service providers to meet contractual obligations and delivery.
• Ensure all forms of documentation are up to date.
• Drive stakeholder expectations and build strong partnerships with collaborators.
• Conduct RFP/RFQ/tender processes including specifications and award.
• Provide advisory on process improvement and design to business users.
• Design and implement risk mitigation plans and management reporting.

Conoscenze

Interpersonal skills

Analytical thinking

Communication skills

Problem solving

Teamwork

Self-motivated

Multitasking

Formazione

Degree in Information Technology / Computer Science / Business

Descrizione del lavoro

Are you passionate about enhancing workers’ employment and employability? Can you connect workers with employers through job-matching, career guidance, and skills upgrading? Ready to collaborate on recruitment, training, and job redesign to support nationwide skills development?

If your answers are “yes”, we want you to join us and make a significant impact on the employment and employability landscape today!

We are seeking a highly effective Senior Manager to join our Digital Transformation Team in our department dedicated to employment and employability!

In this role, you will support NTUC’s sub-department. You will play a key role in driving digital transformation, automation, and innovation. This role focuses on digitisation and digitalisation, leading to digital transformation opportunities to improve overall businesses performance.

You will assist businesses in elevating their internal processes, services, and products to the next level. By establishing and maintaining close partnership with business users, you will gather requirements and explore viable processes and solutions to improve, align, and achieve user needs and organisation goals.

You will manage the implementations of technology projects within the organisation throughout the entire project life cycle, working closely with external vendors to ensure smooth development, delivery, and operational hand over.

Job Responsibilities

• Understand and apply the best practices of project management, change management, various implementation methodology and Security-by-Design.
• Understand and apply the best practices of Cybersecurity, Governance, Risks and Compliance (GRCs) and Audit using frameworks such as ISO270001 or equivalent.
• End-to-end IT Project Management that includes but not limited to business requirements gathering, technical feasibility study, solutioning, scalability etc. to achieve project objectives utilising frameworks such as PMP, Prince 2 or equivalent.
• Manage vendors/service providers to ensure contractual obligations are met and successfully delivered.
• Ensuring all forms of documentation are up to date.
• Drive and manage the expectation of all stakeholders through effective communication to ensure good partnerships with all stakeholders.
• Conduct Request for Proposal (RFP), Request for Quotation (RFQ) or Call for Tender exercises, including preparation and definition of specifications, evaluation, award approval process, and contract finalization.
• Provides advisory or consultations for the business users/teams to promote continuous process improvement and design.
• Design and implement risk mitigation plan.
• Management reporting.

Job Requirements

• Degree holder in Information Technology/Computer Science/Business or equivalent, with minimum 7 years of relevant working experience.
• Complete at least 2 project implementations consisting of both Infrastructure and Application as Project Manager.
• Experience in end-to-end project management which include but not limited to process design, solution design, documentation, procurement etc.
• Experience in the co-creation, managing and implementations of end-to-end value creation.
• Holistic thinking capability with big-picture thinking, and meticulous to pay attention to details.
• Strong interpersonal, analytical and comprehension skills.
• Good written and verbal communication skills.
• Customer-facing and conflict-resolution skills.
• Self-motivated and innovative.
• Able to work both independently and in a team with minimum supervision.
• Able to multi-task, and work in a fast-paced environment.
• Ability to work well under tight deadlines and in high-stress situations.

Designation and salary will commensurate with experience.

We will only contact shortlisted candidates.