Senior Manager, Transformation

NTUC’s e2i (Employment & Employability Institute); Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

NTUC’s e2i (Employment & Employability Institute) seeks an experienced IT Project Manager to drive digital transformation, automation and innovation. You will lead end-to-end IT projects, gather business requirements, assess feasibility and provide solutions to enhance processes, services and products across the organisation.

You will partner with business users and external vendors to ensure successful development, delivery and handover, while applying Security-by-Design and GRC/Audit

Qualifications

• Degree holder in Information Technology/Computer Science/Business or equivalent.
• Experience in end-to-end project management including process design, documentation, procurement, etc.
• Completed at least 2 project implementations consisting of both Infrastructure and Application as Project Manager.

Responsibilities

• Understand and apply project management, change management, implementation methodologies and Security-by-Design best practices.
• Understand and apply Cybersecurity, Governance, Risks and Compliance (GRCs) and Audit frameworks like ISO27001 or equivalent.
• End-to-end IT Project Management including business requirements gathering, feasibility study, solutioning, scalability, etc.
• Manage vendors/service providers to ensure contractual obligations are met and delivered.
• Ensure all forms of documentation are up to date.
• Drive and manage stakeholder expectations through effective communication.
• Conduct RFPs/RFQs or Call for Tender with specs, evaluation, award process, and contract finalization.
• Provide advisory for business users to promote process improvement and design.
• Design and implement risk mitigation plans.
• Management reporting.

Skills

IT project management

Vendor management

Stakeholder management

Communication skills

Multitasking

Working under pressure

Education

Bachelor's degree in IT/CS/Business or equivalent

Job description

You will play a key role in driving digital transformation, automation, and innovation. This role focuses on digitisation and digitalisation, leading to digital transformation opportunities to improve overall businesses performance.

You will assist businesses in elevating their internal processes, services, and products to the next level. By establishing and maintaining close partnership with business users, you will gather requirements and explore viable processes and solutions to improve, align, and achieve user needs and organisation goals.

You will manage the implementations of technology projects within the organisation throughout the entire project life cycle, working closely with external vendors to ensure smooth development, delivery, and operational hand over.

Job Responsibilities

• Understand and apply the best practices of project management, change management, various implementation methodology and Security-by-Design.
• Understand and apply the best practices of Cybersecurity, Governance, Risks and Compliance (GRCs) and Audit using frameworks such as ISO270001 or equivalent.
• End-to-end IT Project Management that includes but not limited to business requirements gathering, technical feasibility study, solutioning, scalability etc to achieve project objectives utilising frameworks such as PMP, Prince 2 or equivalent.
• Manage vendors/service providers to ensure contractual obligations are met and successfully delivered.
• Ensuring all forms of documentation are up to date.
• Drive and manage the expectation of all stakeholders through effective communication to ensure good partnerships with all stakeholders.
• Conduct Request for Proposal (RFP), Request for Quotation (RFQ) or Call for Tender exercises, including preparation and definition of specifications, evaluation, award approval process, and contract finalization.
• Provides advisory or consultations for the business users/teams to promote continuous process improvement and design.
• Design and implement risk mitigation plan.
• Management reporting.

Job Requirements

• Degree holder in Information Technology/Computer Science/Business or equivalent, with minimum 7 years of relevant working experience.
• Complete at least 2 project implementations consisting of both Infrastructure and Application as Project Manager.
• Experience in end-to-end project management which include but not limited to process design, solution design, documentation, procurement etc.
• Experience in the co-creation, managing and implementations of end-to-end value creation.
• Holistic thinking capability with big-picture thinking, and meticulous to pay attention to details.
• Strong interpersonal, analytical and comprehension skills.
• Good written and verbal communication skills.
• Customer-facing and conflict-resolution skills.
• Self-motivated and innovative.
• Able to work both independently and in a team with minimum supervision.
• Able to multi-task, and work in a fast-paced environment.
• Ability to work well under tight deadlines and in high-stress situations.

Designation and salary will commensurate with experience.

We will only contact shortlisted candidates.