Senior Manager, Training & Learning Section, IT&T

National Trades Union Congress (NTUC); Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

National Trades Union Congress (NTUC) in Singapore seeks a Senior Manager for the Training & Learning Section within IT&T to lead learning strategy, tool development, and capability-building initiatives across the Job Security Division. You will collaborate with JSD entities, e2i and NTUC Learning Hub to identify needs and deliver scalable learning solutions.

The role focuses on developing practical tools and playbooks, coordinating development across JSD, and scaling IT&T practices for wider

Qualifications

• Proven ability to develop learning frameworks, tools or capability-building programmes across multiple stakeholders.
• Strong capability in translating needs into practical tools, learning interventions and scalable solutions.
• Excellent stakeholder engagement across teams and entities; solid programme management and coordination skills.
• Analytical, resourceful and able to work independently and collaboratively.

Responsibilities

• Develop Learning Tools and Solutions.
• Coordinate Capability Development Across JSD.
• Identify opportunities for shared learning programmes and capability-building initiatives across JSD.
• Facilitate cross-JSD entity learning and knowledge sharing.
• Scale IT&T practices across JSD.
• Adapt IT&T practices for wider JSD use.
• Package approaches into practical tools and learning resources.
• Support IT&T TLS with capability-building initiatives and related projects.

Skills

Capability development

Learning design

Stakeholder engagement

Programme management

Coordination

Analytical thinking

Job description

Who We Are

Pioneering workers' rights since 1961, the National Trades Union Congress (NTUC) unites 59 trade unions, seven trade associations, 12 social enterprises, and other enterprise partners as we create better lives for workers here in Singapore.

Who We Are

Pioneering workers' rights since 1961, the National Trades Union Congress (NTUC) unites 59 trade unions, seven trade associations, 12 social enterprises, and other enterprise partners as we create better lives for workers here in Singapore.

Because Every Worker Matters

Our work cuts across the different ages and stages of life as we walk the ground and respond to everyday needs. Through initiatives that protect our workers at work, transform careers, manage the cost of living, help with financial resilience and health, and nurture relationships for families, we champion every worker through every touch point as we work towards better wages, welfare, and work prospects.

The Role

Senior Manager, Training & Learning Section, IT&T

Summary Of Role

The Industry Training and Transformation (IT&T) Department is part of NTUC’s Job Security Division (JSD) that supports companies in business and workforce transformation. The Training & Learning Section (TLS) sits within the Development branch of IT&T and provides training and learning support for our Industry Training Officers (ITOs) as part of their professional development. This role also focuses on developing learning solutions and extending relevant capability-building practices across JSD. JSD comprises of these entities IT&T, SME Partners, and Policy, Planning and Innovation. The role will work with JSD, e2i and NTUC Learning Hub to identify common capability needs, develop practical tools and learning solutions, and adapt relevant IT&T practices for wider use across JSD. This role will report into the Deputy Director, Development branch, IT&T.

Key Responsibilities

• Develop Learning Tools and Solutions
• Develop learning tools, templates and solutions, such as Training Needs Analysis, capability assessment tools and learning playbooks. These help to systematically identify capability gaps and address learning needs.
• Coordinate Capability Development Across JSD
• Work with JSD entities to identify common and emerging capability needs.
• Identify opportunities for shared learning programmes, resources and capability-building initiatives across JSD.
• Facilitate cross JSD entity learning and knowledge sharing.
• Scale Relevant IT&T Practices Across JSD
• Identify and adapt relevant IT&T practices for wider JSD application.
• Package approaches into practical tools and learning resources to support adoption across JSD.
• Work closely with the Master Consultant and Consultant in IT&T TLS to support IT&T department capability-building initiatives and related projects, while adapting relevant practices for wider JSD use.

Qualifications And Competencies

Education & Experience

• At least 10 to 15 years of relevant experience in learning and development, capability building, organisational development, transformation or programme management.
• Experience developing learning frameworks, tools or capability-building programmes across multiple stakeholder groups.
• Experience in areas such as workforce transformation, AI/digital transformation or job redesign would be advantageous.

Core Competencies / Skills

• Strong understanding of capability development, training needs analysis and learning design.
• Able to translate capability needs into practical tools, learning interventions and scalable solutions.
• Strong stakeholder engagement skills, with the ability to work effectively across different teams and entities. Strong programme management and coordination skills.
• Analytical, resourceful and able to work independently as well as collaboratively.

We regret to inform that only shortlisted candidates will be contacted.