Senior Manager, Training

Keppel DC Services Pte. Ltd.; Singapore; Presencial; SGD 180 000 - 240 000; Tempo integral

Resumo da oferta

Keppel DC Services Pte. Ltd. is seeking a seasoned professional to serve as a CAB Approver and as a Trainer for Data Center Facility Equipment across APAC.

The role combines change-management oversight with hands-on training development for electrical, mechanical, and general facility systems. The ideal candidate will lead SMEs, enhance training materials, and leverage AI-driven learning tools to create engaging, self-paced courses.

Qualificações

• Bachelor’s degree in electrical, mechanical engineering or related field; Master’s preferred.

Responsabilidades

• CAB Approver: Evaluate changes for feasibility, risk, impact, and alignment with policies; review and approve change requests affecting facility infrastructure; maintain documentation and participate in CAB meetings.
• Trainer: Develop and deliver training programs on electrical, mechanical and facility systems; organize workshops and simulations; create AI-assisted online courses, assessments and knowledge checks from incidents and lessons learned.

Conhecimentos

Change management

Training & development

Leadership

Communication

AI tools understanding

Documentation

Cross-functional collaboration

Formação académica

Bachelor’s degree in electrical or mechanical engineering

Master’s degree preferred

Ferramentas

ITIL v4

LMS platforms

AI content creation tools

Descrição da oferta de emprego

JOB DESCRIPTION Position Summary: We are seeking a seasoned and versatile professional to take on a duo-role within the Data Center Operations team. The successful candidate will serve as: A Change Advisory Board (CAB) Approver responsible for evaluating and authorizing changes that impact DC Operation’s infrastructure. A Trainer for the Data Center Facility Equipment (Electrical/Mechanical/General Facility Systems) domain to upskill the Data Center Operations Team. This is a role ideally for someone with strong technical expertise, a passion for knowledge transfer, and leadership capabilities to influence and align with best practices across multiple mission-critical data center sites in APAC. The incumbent will lead and work closely with other Subject Matter Experts (SMEs) to enhance the training materials.

Key Responsibilities

CAB Approver Responsibilities

A formal body that evaluates proposed changes in (OT) facility environments to ensure minimal risk and business disruption. CAB Approvers assess changes for feasibility, risk, impact, and alignment with policies. Review and approve change requests affecting the facility infrastructure of data centers. Assess risks, business impact, compliance, and technical feasibility of changes. Collaborate with cross-functional teams to ensure safe and efficient execution of changes. Maintain documentation of approvals and ensure alignment with change management policies. Participate in regular CAB meetings and provide technical input. Participation in off‑hours CAB meetings or emergency changes as needed.

Trainer – Electrical, Mechanical & General Facility Management Systems

An expert responsible for educating and upskilling team members through structured programs, hands‑on sessions, and knowledge‑sharing initiatives, ensuring operational excellence and compliance with standards. Develop and deliver training programs on electrical, mechanical and general facility systems. Conduct onboarding training for new hires and regular upskilling for existing staff. Organize practical workshops, simulations, and walkthroughs of critical systems. Evaluate training effectiveness and update content as needed based on new technologies or standards. Maintain a knowledge base of SOPs, manuals, and troubleshooting guides. Leverage AI and digital learning technologies to convert classroom‑based training materials into engaging, self‑paced online courses, including human‑like voice narration, videos, interactive content and knowledge checks. Develop AI‑assisted assessments and self‑marking quizzes to enable automated testing, scoring, feedback and identification of competency gaps. Use AI to create relevant training scenarios, case studies, simulations and refresher content from operational incidents, lessons learned and technical knowledge.

Qualifications

• Bachelor’s degree in electrical, mechanical engineering or a related field. Master’s preferred.
• Minimum 10 years of experience in data center operations with a focus on facilities systems.
• Certified in ITIL (preferably v4) with experience in Change Management processes.
• Proven experience in training or mentoring technical staff.
• Experience in leading or contributing to a Center of Excellence is a strong advantage.
• Understand AI tools and mastering the Prompt will be an added advantage.
• Strong analytical, communication, documentation and presentation skills.
• Ability to lead cross-functional initiatives and influence stakeholders.
• Demonstrated ability to use Generative AI, e-learning/LMS platforms and digital content creation tools.
• Experience in developing online courses, digital assessments or AI‑assisted learning content will be an advantage.

Key Competencies

• Technical Expertise in Data Center Electrical Infrastructure Change Management & Risk Assessment
• Training & Development
• Leadership & Strategic Thinking
• Collaboration & Communication
• Continuous Improvement Mindset

Work Environment

On‑site presence at data center facilities is required. Occasional travel to regional data centers or training sites.

BUSINESS SEGMENT Connectivity PLATFORM Operating Division Keppel

Keppel is a global asset manager and operator headquartered in Singapore. With operations in more than 20 countries worldwide, we provide innovative solutions that address some of the world's most pressing needs across the energy transition, rapid urbanisation, and increasing digitalisation. With sustainability at the core of our strategy, Keppel harnesses the strengths and expertise of our business units to develop, operate and maintain real assets, which provide diverse solutions that are good for the planet, for people and for the Company. Keppel actively seeks out bright and dynamic individuals to join our talent pool. We offer our employees opportunities to grow and shape their careers, across the geographies in which we operate. Be part of our Keppel family today. Find out how Keppel is committed to shaping a brighter, better tomorrow, and building a sustainable future for all.