Site Lead, Facility Management

Keppel DCS3 Services Pte Ltd; Singapore; On-site; SGD 60,000 - 120,000; Full time

Job summary

Keppel Infrastructure in Singapore seeks an experienced Data Center Operations Lead to maintain 24x7 shift coverage, manage shift teams, and ensure uptime of critical M&E systems. You will coordinate daily walkthroughs, monitor alarms, and drive corrective actions with SMEs and the Facility Manager.

The role requires strong knowledge of electrical and mechanical DC systems, PLC/BMS experience, and excellent English communication.

Qualifications

• ITE/Nitec or Diploma in Electrical/Mechanical Engineering required.
• Experience with electrical and mechanical DC systems.
• Experience with PLCs, BMS, and DC infrastructure.
• Proficient in MS Office;SharePoint preferred.
• Excellent written and spoken English.
• 3–5+ years in data center/critical environment.
• Able to work rotating shifts, weekends/public holidays.

Responsibilities

• Respond to customer service requests promptly and professionally.
• Plan 24x7 shift rotation and allocate resources for major activities.
• Lead shift teams; conduct daily walk-throughs; report faults.
• Ensure zero HSE/SLA incidents; follow escalation plans.
• Oversee subcontractors; ensure compliance with safety and procedures.
• Maintain logs of readings, equipment status, and consumables.

Skills

Electrical systems

Mechanical systems

Data center operations

Shift leadership

PLC & BMS

MS Office

English communication

Education

ITE/Nitec/Diploma in Electrical or Mechanical Engineering

Tools

PLC programming

Microsoft Visio

SharePoint

Job description

JOB DESCRIPTION

Customer Service Maintain a positive and professional working relationship with internal and external clients. Respond to customer service requests in a timely manner. Respond to emergency calls (during shift work).

Maintain Data Center Systems Assist the Facility Manager and Subject Matter Experts (SME) in the planning and daily management of the DC Operations and Periodic Preventive Maintenance Management ensuring 100% uptime of the DC critical M&E systems. Ensure that equipment maintenance scheduled are cleared by all clients in advance. Manage Shift Teams ensuring daily walkthrough of DC to record and report any faults or defects detected and take down record of M&E equipment. Track, follow up and ensure all findings of equipment needing repairs/replacement/improvement are being closely follow up and resolved within SLAs. Plan duty shift team resources to ensure 24x7 shift duty rotation by duty shift personnel. Plan and co-ordinate shift team resources to support major activities planned by SMEs and Facility Manager. Conduct daily morning operational tool-box meetings. Plan, train/guide, monitor shift duty personnel work to ensure accuracy, consistency and quality of work following processes laid to attain zero HSE/Security/SLA impacting incidents. Ensure that the FOC is monitored and manned at all times and that EPMS, BMS, and Fire System alarms are responded to in a timely manner; contain/isolate the fault identified and provide impromptu escalations/updates base on escalation plan laid. To cover shift duties when in need. Conduct daily routine checklist to ensure no environmental abnormalities and all critical M&E related systems are in good working condition.

Ensure that the DC is clean, free from debris and safe work practices are being carried out during installation work / routine maintenance / repair of equipment by Sub-Contractors/vendors. Ensure all subcontractors are inducted and permitted to work within the Critical Environment domain. Review subcontractor method statements, risk assessments, and MSDS to ensure compliance with site health & safety and operating procedures. Ensure that all areas are clean and free from debris. To locate and replace all faulty light fittings. Maintain log and records of instrument readings, equipment and consumable stock level. Report all unlocked doors and racks to the security control. Briefing and handover to Shift Duty Technician on all outstanding issues and Standing Instructions from the Operation Lead / SMEs / Assistant Manager / Manager. Incidents and field service reporting and filing. Adherence to all quality, health & safety, and environmental policies within the CE domain. Comply to site required policies, guidelines and practices.

JOB REQUIREMENTS

• ITE/Nitec/Diploma in Electrical or Mechanical Engineering, Facilities Management, or equivalent field of study required.
• An excellent understanding and experience of the electrical and mechanical systems used in a data center environment, including: Feeders, Transformers, Generators, Fuel Systems, Switchgear, UPS systems, Battery banks, ATS/STS units, PDU/PMM units, Chillers, Air handling units, Chilled water plant, CRAC units, Fire Alarm systems, and Fire Suppression systems.
• Experience of complex automatic control equipment, including relay logic, programmable logic controllers (PLC's), building management systems, and their integration with the data center infrastructure.
• Advanced knowledge of Microsoft Office Suite - Word, Excel, Outlook and Visio required; working knowledge of SharePoint preferred.
• Proficiency in both written and spoken English.
• 3 to 5 or more years of experience in a data center or other Critical Environment required (preference is given to data center, hospital, pharmaceutical production or power plant experience).
• Working knowledge of mechanical, electrical, life safety monitoring and control systems typically used in critical environments.
• Proficient knowledge of HVAC and/or Electrical Systems. Team Lead shall be proficient in both Electrical and Mechanical.
• Able to work rotating shifts and on weekends/public holidays. (if required)

BUSINESS SEGMENT Connectivity PLATFORM Operating Division Keppel is a global asset manager and operator headquartered in Singapore.

With operations in more than 20 countries worldwide, we provide innovative solutions that address some of the world's most pressing needs across the energy transition, rapid urbanisation, and increasing digitalisation. With sustainability at the core of our strategy, Keppel harnesses the strengths and expertise of our business units to develop, operate and maintain real assets, which provide diverse solutions that are good for the planet, for people and for the Company. Keppel actively seeks out bright and dynamic individuals to join our talent pool. We offer our employees opportunities to grow and shape their careers, across the geographies in which we operate. Be part of our Keppel family today. Find out how Keppel is committed to shaping a brighter, better tomorrow, and building a sustainable future for all.