Senior / Manager, Therapeutic Resilience and Complementary Services (TRaCS)

Changi General Hospital Pte Ltd.; Singapore; Presencial; SGD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Changi General Hospital Pte Ltd. is seeking an experienced education leader to oversee a department unit, drive education initiatives, and co-lead hospital-wide collaboration projects.

The role involves managing accredited training, curriculum development, and crisis support services. The candidate should have a Bachelor’s degree and at least six years of relevant experience, with strong communication, leadership, and project management skills.

Formación

• Bachelor’s degree in a relevant discipline.
• Minimum 6 years of relevant working experience.
• ACTA/ACLP certification or other adult education certifications will be an advantage.
• Experience with certifications in nature-based therapy and curriculum planning will be preferred.
• Experience in adult learning and training will be an advantage.
• Possess strong communication, interpersonal, IT, and project management skills.
• Good organisational, presentation, and leadership skills.
• Excellent verbal and written communication skills.
• Experience in coaching, mentoring, or supervisory roles.
• A strong problem solver who can analyse root causes and implement solutions.

Responsabilidades

• Lead a unit within the department and provide overall direction in achieving departmental objectives.
• Lead or co-lead initiatives in process improvement, customer relationship management, and collaborative projects.
• Lead or co-lead hospital-wide, inter-institutional, and external collaboration projects.
• Provide sound advice and guidance to team members on education programmes and services.
• Manage training programmes in accordance with relevant accreditation frameworks and in partnership with governing and training bodies.
• Plan and deliver training workshops, events, conferences, and other educational initiatives.
• Schedule, prepare, and develop solutions to meet end-users' requirements, and ensure facilities availability and operational readiness to support departmental and educational initiatives.
• Develop and implement education communication strategies to achieve desired outcomes.
• Plan, develop, and review curriculum and educational content to meet internal and external stakeholders on mental health and wellness awareness.
• Lead or co-lead staff support services and outreach initiatives under the CGH PEER Network and CGH Crisis Support Response.
• Manage and support matters arising in the course of providing crisis support services, including civil emergency and pandemic preparedness initiatives.
• Manage and enhance unit operations to facilitate timely and accurate workload reporting, and ensure standardisation of data and reporting processes across the department.
• Foster and maintain strong relationships with stakeholders, partners, and clients.
• Drive and oversee projects to ensure successful implementation of initiatives and programmes.
• Support business development efforts and facilitate collaborations with internal and external stakeholders.
• Any other duties assigned from time to time.

Conocimientos

Communication skills

Interpersonal skills

IT skills

Project management

Leadership

Written communication

Coaching and mentoring

Problem solving

Educación

Bachelor’s degree

Descripción del empleo

Responsibilities:

• Lead a unit within the department and provide overall direction in achieving departmental objectives
• Lead or co-lead initiatives in process improvement, customer relationship management, and collaborative projects
• Lead or co-lead hospital-wide, inter-institutional, and external collaboration projects
• Provide sound advice and guidance to team members on matters relating to education programmes and services
• Manage training programmes in accordance with relevant accreditation frameworks and in partnership with governing and training bodies
• Plan and deliver training workshops, events, conferences, and other educational initiatives
• Schedule, prepare, and develop solutions to meet end-users' requirements, and ensure facilities availability and operational readiness to support departmental and educational initiatives
• Develop and implement education communication strategies to achieve desired outcomes
• Plan, develop, and review curriculum and educational content to meet the needs of internal and external stakeholders on mental health and wellness awareness
• Lead or co-lead staff support services and outreach initiatives under the CGH PEER Network and CGH Crisis Support Response
• Manage and support matters arising in the course of providing crisis support services, including civil emergency and pandemic preparedness initiatives
• Manage and enhance unit operations to facilitate timely and accurate workload reporting, and ensure standardisation of data and reporting processes across the department
• Foster and maintain strong relationships with stakeholders, partners, and clients
• Drive and oversee projects to ensure the successful implementation of initiatives and programmes
• Support business development efforts and facilitate collaborations with internal and external stakeholders
• Any other duties assigned from time to time

Requirements:

• Bachelor’s Degree in a relevant discipline
• Minimum 6 years of relevant working experience
• ACTA/ACLP certification or other adult education certifications will be an advantage
• Experience with certifications in nature-based therapy and its subject equivalent, as well as curriculum planning and design, will be preferred
• Experience in adult learning and training will be an advantage
• Possess strong communication, interpersonal, IT, and project management skills
• Good organisational, presentation, and leadership skills
• Excellent verbal and written communication skills
• Experience in coaching, mentoring, or supervisory roles
• A strong problem solver who is able to identify complex issues, analyse root causes, synthesise information from multiple sources, and generate or implement effective solutions at the departmental level