Senior/ Manager, Regulatory Transformation

HSA Health Sciences Authority; Singapore; On-site; SGD 100,000 - 140,000; Full time

Job summary

The Health Sciences Authority (HSA) in Singapore is seeking a Programme/Project Manager to join the Regulatory Transformation team. You will help deliver the next phase of regulatory consolidation, coordinate cross-functional initiatives, and translate a strategic hub vision into an actionable roadmap.

You will engage regulatory, corporate and MOH stakeholders, oversee governance, support change management, and drive service improvements to ensure a stable, efficient, and sustainable regulatory

Qualifications

• Relevant experience in programme or project management, transformation, organisational change or process improvement.
• Experience coordinating work across multiple teams and engaging stakeholders with differing priorities.
• Experience in healthcare, regulation or the public sector would be an advantage.
• Strong analytical, planning and communication skills, with the ability to translate broad objectives into practical actions and manage concurrent priorities.
• Good stakeholder engagement and facilitation skills, with the ability to build alignment across teams.
• Ability to work independently and collaboratively, navigate ambiguity and exercise sound judgement.
• Training or practical experience in human-centred design or business process re-engineering (BPR) would be an advantage.
• The successful candidate will be offered a 1-year contract (with option for automatic renewal for a further one year) in the first instance.

Responsibilities

• Deliver the next phase of regulatory consolidation.
• Drive and work with regulatory teams, corporate functions and MOH stakeholders to facilitate the consolidation.
• Track and facilitate resolution of cross-workstream issues and escape matters requiring management guidance or decisions.
• Support staff onboarding, operational stabilisation and post-implementation reviews, working with process owners to monitor service continuity and capture lessons learnt.
• Advance the one-stop health regulatory hub.
• Support alignment among stakeholders on the outcomes and priorities of the one-stop health regulatory hub, and translate these into an implementable roadmap with defined owners, milestones and outcomes.
• Work with multidisciplinary teams to scope and implement prioritised initiatives that deliver early improvements and build foundations for longer-term transformation.
• Map regulatory processes and stakeholder journeys, identify gaps and improvement opportunities, and facilitate the co-design of practical solutions with relevant teams.
• Support identification of the competencies and capabilities needed to deliver the roadmap, and coordinate related capability-building efforts.
• Support change management and stakeholder engagement.
• Plan and coordinate engagement with staff, regulatory teams, Professional Boards and Councils, and other relevant stakeholders.
• Develop communications and engagement materials to explain changes, gather feedback and support adoption of new processes and ways of working.
• Capture and share transformation progress, findings and learning points across teams.
• Maintain governance and delivery oversight.
• Provide secretariat support for relevant transformation governance forums, including preparing meeting materials, recording decisions and tracking follow-up actions.
• Prepare progress reports and recommendations for management, highlighting delivery risks, dependencies and matters requiring decisions.
• Support development and monitoring of performance indicators to assess transition outcomes and progress towards transformation goals.

Job description

What the role is

You will be part of the Regulatory Transformation team, supporting delivery of the next phase of regulatory consolidation, and advancing the vision of a one-stop health regulatory hub. Working with regulatory, corporate and other stakeholder teams, you will coordinate transition initiatives, facilitate process improvements, and help translate the hub vision into an implementable roadmap. The role combines programme management, stakeholder engagement, change management and governance to support a smooth transition and more effective, efficient and sustainable regulatory operations.

What you will be working on

• Deliver the next phase of regulatory consolidation
• Drive and work with regulatory teams, corporate functions and MOH stakeholders to facilitate the consolidation
• Track and facilitate resolution of cross-workstream issues and escape matters requiring management guidance or decisions.
• Support staff onboarding, operational stabilisation and post-implementation reviews, working with process owners to monitor service continuity and capture lessons learnt.
• Advance the one-stop health regulatory hub
• Support alignment among stakeholders on the outcomes and priorities of the one-stop health regulatory hub, and translate these into an implementable roadmap with defined owners, milestones and outcomes.
• Work with multidisciplinary teams to scope and implement prioritised initiatives that deliver early improvements and build foundations for longer-term transformation.
• Map regulatory processes and stakeholder journeys, identify gaps and improvement opportunities, and facilitate the co-design of practical solutions with relevant teams.
• Support identification of the competencies and capabilities needed to deliver the roadmap, and coordinate related capability-building efforts.
• Support change management and stakeholder engagement
• Plan and coordinate engagement with staff, regulatory teams, Professional Boards and Councils, and other relevant stakeholders.
• Develop communications and engagement materials to explain changes, gather feedback and support adoption of new processes and ways of working.
• Capture and share transformation progress, findings and learning points across teams.
• Maintain governance and delivery oversight
• Provide secretariat support for relevant transformation governance forums, including preparing meeting materials, recording decisions and tracking follow-up actions.
• Prepare progress reports and recommendations for management, highlighting delivery risks, dependencies and matters requiring decisions.
• Support development and monitoring of performance indicators to assess transition outcomes and progress towards transformation goals.

What we are looking for

• Relevant experience in programme or project management, transformation, organisational change or process improvement.
• Experience coordinating work across multiple teams and engaging stakeholders with differing priorities.
• Experience in healthcare, regulation or the public sector would be an advantage.
• Strong analytical, planning and communication skills, with the ability to translate broad objectives into practical actions and manage concurrent priorities.
• Good stakeholder engagement and facilitation skills, with the ability to build alignment across teams.
• Ability to work independently and collaboratively, navigate ambiguity and exercise sound judgement.
• Training or practical experience in human-centred design or business process re-engineering (BPR) would be an advantage.
• The successful candidate will be offered a 1-year contract (with option for automatic renewal for a further one year) in the first instance.

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore.