Senior Manager, Operations Strategy

Seoulstart; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

Seoulstart is seeking an experienced strategic leader to drive product lifecycle analysis and operational improvements for enterprise clients. You will collaborate across Product, Customer Success and Engineering to align stakeholders and deliver outcomes.

You bring ten-plus years of top-tier strategy consulting, strong analytical skills, and the ability to influence across teams. Experience in tech startups and financial services is a plus; proficiency with SQL, Looker or Tableau is valued.

Qualifications

• Ten+ years experience including top-tier strategy consulting and preferably tech startup.
• Demonstrate strong analytical and problem-solving capabilities essential to the role.
• Manage and influence stakeholders effectively across Product and Customer Success teams.

Responsibilities

• Lead strategic projects analyzing product lifecycle and driving operational improvements
• Apply data-driven methods to CX analysis for enterprise clients and key verticals
• Collaborate across Product, Customer Success,Engineering to align stakeholders and deliver outcomes

Skills

Strategy consulting experience

Analytical thinking

Stakeholder management

Ten+ years experience

Tools

SQL

Looker

Tableau

Job description

• Lead strategic projects analyzing product lifecycle and driving operational improvements
• Apply data-driven methods to CX analysis for enterprise clients and key verticals
• Collaborate across Product,Customer Success,Engineering to align stakeholders and deliver outcomes

What they want

• Ten plus years experience including top-tier strategy consulting and preferably tech startup
• Demonstrate strong analytical and problem-solving capabilities essential to the role
• Manage and influence stakeholders effectively across Product and Customer Success teams

Nice to have

• Bring experience in technology,financial services,or high-growth operating environments
• Use SQL,Looker,Tableau,or similar tools at advanced proficiency for analysis
• Work closely with product teams and influence product development decisions successfully

Seoulstart's read

Work authorization Not stated, verify with recruiter

Language beyond English No language beyond English stated

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