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Marina Bay Sands in Singapore seeks a Design Integration & Guest Experience lead to steer OS&E and NTFFE programs across the resort, translating design concepts into practical, durable solutions that meet brand and guest experience goals.
You will manage vendor selection, workshops, approvals, and project schedules, coordinating with procurement and operations to ensure timely rollout and seamless handover.
Lead the strategic planning, curation, sourcing, and implementation of OS&E and selected NTFFE across the resort, ensuring alignment with the intended guest experience, brand positioning, and operational requirements.
Translate design concepts into practical, durable, and operationally effective solutions, balancing aesthetics, functionality, service delivery, and long-term maintainability.
Develop and deliver a distinctive approach to guest-facing and operational touchpoints by sourcing innovative products, materials, artisans, and suppliers that support the resort's identity, sensory experience, and service philosophy beyond catalogue selections.
Lead internal workshops, product reviews, sampling, mock-ups, and stakeholder presentations, providing recommendations that balance guest experience objectives, operational needs, commercial considerations, and project constraints.
Partner with Procurement and project teams to manage vendor selection, product approvals, budget alignment, value engineering initiatives, procurement schedules, and implementation strategies.
Oversee project documentation, product schedules, approvals, and program tracking to ensure transparency, accountability, and timely execution.
Monitor key milestones, risks, dependencies, logistics, and delivery activities to support successful project execution and operational readiness for mockups & eventual roll out.
Prepare and deliver executive-level presentations, updates, and recommendations that clearly communicate product direction, design rationale, commercial implications, and project progress.
Support opening and handover activities by ensuring selected products, processes, and documentation are effectively transitioned to operational teams.
Education & Certification Diploma or Degree in Hospitality Management, Interior Design, Architecture, Project Management, or a related field
Experience 4 years of relevant experience in hospitality operations, operational planning/design, project management, design coordination, or logistics-related roles. Prior experience working with external vendors, consultants, or suppliers within hospitality, food and beverage, or large-scale developments is preferred.
Ability to translate design vision into operationally effective solutions that enhance guest experience, brand storytelling, and service delivery.
Strong understanding of OS&E/NTFFE, vendor management, procurement, budgeting, value engineering, and lifecycle considerations.
Proven ability to align diverse stakeholder groups, build consensus, and drive decisions across design, operations, procurement, and leadership teams.
Strong programme management skills with experience managing multiple workstreams, timelines, risks, approvals, and implementation activities through to opening.
Confident communicator and presenter, capable of articulating recommendations, influencing decision-makers, and translating complex concepts into clear business outcomes.
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore.
Marina Bay Sands has stood as an architectural marvel and the crown jewel in Singapore’s skyline. Home to the world’s most spectacular rooftop infinity pool and approximately 1,850 rooms and suites, the integrated resort offers exceptional dining, retail, and entertainment choices, complete with a year‑round calendar of signature events and festivals.
As one of the largest players in hospitality, Marina Bay Sands is dedicated to being a good corporate citizen to serve its people, communities and environment. It drives social impact through its community engagement programme, Sands Cares, and leads environmental stewardship through its global sustainability programme, Sands ECO360. The integrated resort has been recognised locally and internationally, receiving over 1,000 awards and accolades to date. Marina Bay Sands is the largest hotel in Singapore to be certified to the Global Sustainable Tourism Council Industry Criteria for Hotels and Accommodations, while Expo & Convention has been named Venue of the Year at the Singapore MICE Awards for two consecutive years.