Senior Manager, Mobile, M2M and 5G

StarHub Ltd; Singapore; On-site; SGD 180,000 - 240,000; Full time

Job summary

StarHub Ltd is seeking a hands-on, strategic Product Manager to lead the enterprise mobile portfolio in Singapore. You’ll drive tariffs, VAS, and 5G/M2M offerings while shaping the roadmap, influencing commercial performance, and leading a four-person PM team.

You will work cross-functionally with Sales, GTM, and Finance to grow market share, maintain ARPU, and evolve from pay-per-use to high-value subscriptions.

Qualifications

• Bachelor-level degree or higher in IT, computer science, or a related field.
• 10+ years in product management, ideally in telco/enterprise software.
• At least 3 years in mobile products: tariffs, VAS, leasing, and/or enterprise mobile services.
• Strong cross-functional leadership and ability to influence across levels.

Responsibilities

• Lead end-to-end product lifecycle for mobile tariffs, VAS, 5G/M2M enterprise offerings, and device lifecycle services.
• Shape vision, roadmap, and go-to-market strategy for enterprise mobile and connectivity products.
• Coach and develop a high-performing team of Product Managers; foster experimentation and delivery.
• Own 5G/M2M product roadmap and evolve based on market opportunity and readiness.
• Collaborate with IS, GTM, Sales, Finance, and Marketing to deliver product innovation and commercial outcomes.
• Manage partner contracts and alliances with OEMs, device vendors, leasing, and insurance.
• Use financial metrics and large data sets to drive decisions and simplify the portfolio.

Skills

Product management

Cross-functional leadership

Agile delivery

Vendor management

Strategic partnerships

Financial literacy

Data analysis

Market knowledge

Education

Degree in IT or related field

Job description

Job Purpose

We’re hiring a hands-on, strategic leader to drive StarHub’s enterprise mobile product portfolio — from core mobile tariffs and value-added services (VAS) to emerging 5G and M2M solutions. As Product Manager, you’ll lead a team to deliver differentiated, simplified, and high-impact mobile offerings for Singapore’s business customers.

This role is critical to our enterprise transformation. You’ll shape the roadmap, influence commercial performance, and lead with data — balancing product innovation with strong mobile lifecycle execution. You’ll work cross-functionally with Sales, GTM, Consumer Product, IS, Finance, and external partners to grow market share, maintain ARPU, and shift from pay-per-use models to high-value subscriptions.

Key Responsibilities

• Lead the full product lifecycle for mobile tariffs, VAS, device lifecycle services, and 5G/M2M enterprise offerings.
• Shape the vision, roadmap, and go-to-market strategy for StarHub’s enterprise mobile and connectivity products.
• Coach and develop a high-performing team of four Product Managers; instill a bias for experimentation and delivery.
• Own the 5G/M2M product roadmap, evolving based on market opportunity and organizational readiness.
• Collaborate closely with IS, GTM, Sales, Finance, and Marketing to deliver product innovation and commercial outcomes.
• Manage partner contracts and alliances across OEMs, device vendors, leasing, and insurance.
• Use financial metrics, large data sets, and market analytics to drive decisions and simplify the product portfolio.

Requirements

• Degree in IT or related field with at least 10 years of product management experience, ideally in telco, tech, or enterprise software. At least 3 years in mobile products: tariffs, VAS, leasing, and/or enterprise mobile services
• Strong financial literacy and ability to extract insights from large, complex datasets
• Familiarity with the Singapore telco and enterprise mobility landscape
• Proven cross-functional leadership and ability to influence at all levels
• Comfortable with ambiguity; thrives in experimentation and delivery environments
• Exposure to Agile delivery, vendor management, and strategic partnerships