Product Manager

Singapore Telecommunications Limited; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Singapore Telecommunications Limited (Singtel) seeks a Product Manager to drive the development and commercialization of enterprise digital solutions spanning mobility, communications, identity, authentication and platform-based services. The role focuses on product strategy, business growth and delivering customer value from opportunity to go-to-market and lifecycle management.

Current focus areas include enterprise mobility, digital workspace, trusted communications, CPaaS and API-enabled

Qualifications

• Bachelor’s Degree with at least 3 years of relevant working experience in product management, telecommunications, ICT or digital services.
• Experience in launching and managing products or services from concept development through commercialization and execution.
• Strong understanding of digital transformation, innovation trends, customer experience and emerging technologies.
• Familiarity with product management methodologies, tools and agile delivery practices.
• Experience in user-centric design, business analysis and customer journey mapping.
• Strong analytical, problem-solving and stakeholder management skills.
• Proficient in Microsoft PowerPoint with the ability to develop professional presentations and business proposals efficiently.
• Strong communication and collaboration skills with the ability to work effectively across teams, partners and vendors.
• Self-motivated, adaptable and able to thrive in a fast-paced and dynamic environment.

Responsibilities

• Develop and manage enterprise mobility and digital solutions, including digital workspace, trusted communications, CPaaS and API-enabled services, to drive customer value, business growth and market differentiation.
• Conduct market analysis, business evaluation, competitive benchmarking, and business case development for new solutions.
• Define product strategies, roadmaps, pricing and go-to-market plans.
• Drive Future of Work initiatives including Fixed-Mobile Convergence, Digital Workspace-as-a-Service, analytics, managed services and mobile applications.
• Lead digital transformation and automation initiatives to improve service delivery and customer experience.
• Develop end-to-end digital enablement capabilities including fulfilment workflows, self-service portals, and analytics platforms.
• Manage product P&L, budgeting, forecasting and financial performance.
• Collaborate with internal stakeholders, technology partners, vendors and enterprise customers to deliver innovative solutions.
• Drive thought leadership, industry engagement and solution showcases to strengthen Singtel’s market positioning.
• Perform other duties as assigned by supervisor(s).

Skills

Product management

Telecommunications

Digital services

Agile delivery

User-centric design

Stakeholder management

Presentation skills

Communication

Analytical skills

Education

Bachelor's degree in a relevant field

Tools

Microsoft PowerPoint

Job description

At Singtel, webelieve in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.

Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.

Make an impact by:

Drive the development and commercialization of enterprise digital solutions across mobility, communications, identity, authentication and platform-based services. The role is responsible for product strategy, business growth and customer value creation, from opportunity identification and business case development through go-to-market execution and lifecycle management. Current focus areas may include enterprise mobility, digital workspace, trusted communications, CPaaS and API-enabled services.

Key Responsibilities

• Develop and manage enterprise mobility and digital solutions, including digital workspace, trusted communications, CPaaS and API-enabled services, to drive customer value, business growth and market differentiation.
• Conduct market analysis, business evaluation, competitive benchmarking, and business case development for new solutions.
• Define product strategies, roadmaps, pricing and go-to-market plans.
• Drive Future of Work initiatives including Fixed-Mobile Convergence, Digital Workspace-as-a-Service, analytics, managed services and mobile applications.
• Lead digital transformation and automation initiatives to improve service delivery and customer experience.
• Develop end-to-end digital enablement capabilities including fulfilment workflows, self-service portals, and analytics platforms.
• Manage product P&L, budgeting, forecasting and financial performance.
• Collaborate with internal stakeholders, technology partners, vendors and enterprise customers to deliver innovative solutions.
• Drive thought leadership, industry engagement and solution showcases to strengthen Singtel’s market positioning.
• Perform other duties as assigned by supervisor(s).

Skills for Success:

• Bachelor’s Degree with at least 3 years of relevant working experience in product management, telecommunications, ICT or digital services.
• Experience in launching and managing products or services from concept development through commercialization and execution.
• Strong understanding of digital transformation, innovation trends, customer experience and emerging technologies.
• Familiarity with product management methodologies, tools and agile delivery practices.
• Experience in user-centric design, business analysis and customer journey mapping.
• Strong analytical, problem-solving and stakeholder management skills.
• Proficient in Microsoft PowerPoint with the ability to develop professional presentations and business proposals efficiently.
• Strong communication and collaboration skills with the ability to work effectively across teams, partners and vendors.
• Self-motivated, adaptable and able to thrive in a fast-paced and dynamic environment.

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth.