Senior Manager/ Manager, Systems & Data Branch (HERIMS)

Health Sciences Authority; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Health Sciences Authority seeks a Senior Manager / Manager to lead the development and implementation of HERIMS 2.0, an integrated case management system supporting enforcement operations. The role oversees IT projects end-to-end, from requirements gathering to rollout and user adoption, partnering with business users, IT teams and external vendors.

The ideal candidate will have strong IT project management, governance and systems integration experience, and the ability to translate complex

Qualifications

• Relevant IT project experience managing development, implementation or integration of enterprise systems.
• Experience with case management, workflow or regulatory systems is a plus.
• Strong knowledge of project governance, testing and change control.
• Analytical, problem-solving and stakeholder-management skills.
• Delivery-methodology certification or experience is advantageous.

Responsibilities

• Manage end-to-end development and implementation of HERIMS 2.0, including planning, testing, rollout and post-implementation review.
• Translate operational needs into clear functional and system requirements with business users.
• Coordinate integration and rationalisation of existing systems, workflows, interfaces and data.
• Align requirements with business users, IT teams and external vendors.
• Review specifications and designs, and coordinate issue resolution.
• Monitor delivery, risks, scope and governance, with reporting.
• Coordinate UAT, readiness and user adoption to achieve operational outcomes.

Skills

IT project management

Business analysis

Systems integration

Stakeholder management

Vendor management

Education

Bachelor's degree in IT/CS/Engineering

Job description

What the role is:

The Senior Manager / Manager is part of the Systems & Data Branch responsible for driving the development and implementation of HERIMS 2.0, an integrated case management system supporting the operational and regulatory functions of the Enforcement Cluster. The role manages the IT project end to end, including requirements gathering, systems integration, project governance, testing, implementation and user adoption. The officer serves as a key bridge between operations and technology and works closely with business users, IT teams and external vendors to deliver a coherent and effective system.

What you will be working on:

• Manage the end-to-end development and implementation of HERIMS 2.0, including project planning, testing, rollout, stabilisation and post-implementation review.
• Work with operational users to understand business processes and translate operational needs into clear functional and system requirements.
• Coordinate the integration and rationalisation of existing systems, workflows, interfaces and data requirements into a coherent case management solution.
• Work with business users, IT teams and external vendors to align requirements, priorities, timelines, deliverables and implementation arrangements.
• Review functional specifications, system designs and proposed solutions, and coordinate the resolution of technical or operational issues.
• Monitor project delivery, risks, issues, scope and changes, and maintain appropriate governance, documentation and management reporting.
• Coordinate user acceptance testing, implementation readiness, user adoption and subsequent system enhancements to achieve intended operational outcomes.

What we are looking for:

• Relevant qualifications in Information Technology, Information Systems, Computer Science, Engineering, Business Information Systems or a related discipline. Candidates with substantial relevant IT project experience may also be considered.
• Relevant experience managing the development, implementation or integration of enterprise IT systems, preferably case management, workflow, regulatory or operational systems.
• Strong knowledge of IT project management, business analysis, system architecture, interfaces, data flows and systems integration.
• Experience in project governance, vendor management, risk and issue management, change control, testing and implementation readiness.
• Strong analytical, problem-solving, communication and stakeholder-management skills; relevant project-management certification or delivery-methodology experience would be an advantage.

The successful candidate will be offered a 1-year contract (with option for automatic renewal for a further one year) in the first instance.

About Health Sciences Authority

The Health Sciences Authority (HSA) applies medical, pharmaceutical and scientific expertise through its three professional groups, Health Products Regulation, Blood Services and Applied Sciences, to protect and advance national health and safety. HSA is a multidisciplinary authority. It serves as the national regulator for health products, ensuring they are wisely regulated to meet standards of safety, quality and efficacy. As the national blood service, it is responsible for providing a safe and adequate blood supply. It also applies specialised scientific, forensic, investigative and analytical capabilities in serving the administration of justice. For more details, visit http://www.hsa.gov.sg/. For more updates on public health and safety matters, follow us on Twitter at www.twitter.com/HSAsg and LinkedIn at https://sg.linkedin.com/company/health-sciences-authority.