Senior Manager/ Manager, Group Data Centre Engineering Support

ST Telemedia Global Data Centres; Singapore; On-site; SGD 150,000 - 190,000; Full time

Job summary

ST Telemedia Global Data Centres (STT GDC) is a leading data centre provider headquartered in Singapore, driving cutting‑edge technology for scalable global solutions. We are seeking a Senior Manager/Manager, Group Data Centre Engineering Support, to establish and continuously improve our global operations framework, governance, and engineering standards across regions.

You will lead new data centre start-ups and ensure seamless transitions to in-country teams while aligning with Group policies

Qualifications

• Diploma or Degree in Mechanical or Electrical Engineering, Facilities Management, or related discipline.
• Degree holders should have a minimum of 10 years of relevant experience; Diploma holders 10–15 years.

Responsibilities

• Lead establishment, implementation, and continuous improvement of STT GDC’s global data centre operations framework, service management systems, and engineering standards.
• Provide operational leadership for new data centre start-ups and ensure smooth transition to in-country DC Operations teams.
• Represent DC Operations throughout the project lifecycle, including design reviews, commissioning, IST, site acceptance, and handover activities.
• Offer input on design, maintenance, reliability, and constructability to ensure long-term operational efficiency.
• Support development of in-country operations teams through training and knowledge transfer.
• Develop and maintain global engineering, maintenance, and operational standards across regions.
• Review regional policies to standardise operating baselines and drive cost optimisation.
• Drive change management, incident review, and lessons learned to improve reliability.
• Act as SME on engineering and operational matters to support incident recovery and RCA.
• Conduct energy and water efficiency assessments and propose sustainability initiatives.
• Align OT security requirements with cybersecurity teams.
• Maintain risk governance, capacity planning, and budget review processes.
• Establish and report on operational KPIs and continuous improvement initiatives.
• Support audits and ensure compliance with Group policies and standards.

Skills

Stakeholder management

Communication

Data centre operations

Operational excellence

Education

Bachelor's or Diploma in Mechanical/Electrical Engineering or related

10+ years for degree holders; 10-15 years for diploma holders in relevant field

Tools

CMMS

Power BI

MS Office

Job description

Be part of a global leader in data centre solutions

ST Telemedia Global Data Centres (STT GDC) is a data centre provider headquartered in Singapore, with a global footprint in major business markets across Singapore, the United Kingdom, Germany, Italy, India, Thailand, South Korea, Indonesia, Japan, the Philippines, Malaysia and Vietnam. We harness cutting‑edge technology to deliver a comprehensive suite of world‑class, scalable and flexible data centre solutions, including connectivity and support services, designed to meet the evolving colocation needs of today and tomorrow. By joining our team, you’ll be part of a dynamic, fast‑growing industry that forms the cornerstone of today’s digital world.

Why STT GDC

STT GDC’s internal culture is built on creating a forward‑thinking, socially responsible environment that ignites positive change. We empower our employees to thrive in a workplace defined by excellence, innovation and growth, where collaboration and creativity can flourish.

Empathy‑driven culture: We lead with compassion and understanding, fostering a supportive and inclusive environment that values your well‑being and voice.

Collaborative and vibrant workplace: We celebrate diversity and the power of teamwork. We value every idea and strive for constant improvement through collective innovation

Opportunities for growth: At STT GDC, we don’t just offer roles – we cultivate long‑term career pathways. Through professional development programs, mentorships and stretch assignments, we are committed to enabling you to grow and reach your full potential.

Key Duties and Responsibilities

As a Senior Manager/ Manager, Group Data Centre Engineering Support, you will be responsible for establishing, implementing, and continuously improving STT GDC’s global data centre operations framework, service management systems, and engineering standards to support the Group’s strategic objectives. The role provides operational leadership for new data centre start‑ups, ensuring a smooth transition to in‑country DC Operations teams while maintaining alignment with Group policies, standards, and best practices. You will also play a key role in driving engineering governance, operational excellence, risk management, sustainability initiatives, and continuous improvement programmes across the global portfolio.

• Lead the operational readiness, transition, and onboarding of new data centres to in‑country DC Operations teams.
• Represent DC Operations throughout the project lifecycle, including design reviews, commissioning, Integrated Systems Testing (IST), site acceptance, and handover activities.
• Provide operational input on design, maintenance, reliability, and constructability to ensure long‑term operational efficiency and maintainability.
• Support the development of new in‑country operations teams through training, knowledge transfer, and operational readiness programmes.
• Develop, maintain, and enhance global engineering, maintenance, and operational standards across all regions.
• Review and align regional engineering policies, procedures, and operational practices to establish consistent Group‑wide operating baselines.
• Drive global change management, problem management, incident review, and lessons‑learned processes to improve operational reliability.
• Act as a Subject Matter Expert (SME) on engineering and operational matters, supporting critical incident recovery, root cause analysis, and service improvement initiatives.
• Conduct energy and water efficiency assessments and recommend sustainability and optimisation initiatives across the portfolio.
• Support the alignment and implementation of OT security requirements in collaboration with Service Assurance and cybersecurity teams.
• Develop and maintain operational risk management, governance, and capacity planning frameworks.
• Review and analyse operational Capex and Opex budgets across regions to drive standardisation, benchmarking, and cost optimisation.
• Establish, monitor, and report on operational KPIs, benchmarking metrics, and continuous improvement programmes.
• Drive technical certification programmes across the portfolio, including ISO 50001, ISO 14001, SS564, BCA-IMDA Green Mark for Data Centres, TIA-942, and Uptime standards.
• Support internal and external audits and ensure compliance with Group operational policies, standards, and regulatory requirements.
• Promote cross‑functional collaboration and sharing of best practices, lessons learned, and operational knowledge across all regions.
• Perform any other duties and responsibilities as assigned by Management.

Requirements

• Diploma or Degree in Mechanical Engineering, Electrical Engineering, Facilities Management, or a related discipline.
• Degree holders should possess a minimum of 10 years of relevant experience in the operations and maintenance of mission‑critical facilities. Diploma holders should possess 10–15 years of relevant experience.
• Experience in data centre design, construction, and/or commissioning would be an added advantage.
• Professional certifications such as Singapore Certified Energy Manager (SCEM), Green Mark Accredited Professional, LEED Green Associate, LEED AP, or equivalent are preferred.
• Relevant data centre certifications such as CDFOS, CDFOM, CDCP, CDCS, CTDC, CTIA, DCP, DCS, DCT, ATS, ATD, ATP, AOS, AOP, ITIL 4, or equivalent certifications are advantageous.
• Strong communication and stakeholder management skills.
• Proficient in Microsoft Office applications and Microsoft Power BI.
• Good knowledge of Computerised Maintenance Management Systems (CMMS).