Senior Manager (Investigations), Campus Emergency & Security

National University of Singapore; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

National University of Singapore at Kent Ridge Campus seeks a Senior Manager (Investigations) to lead a team in handling security incidents and student misconduct. You will work with investigators, security staff, partners, and government agencies to ensure thorough investigations and accurate reporting.

The role emphasizes case management, KPI achievement, and clear communication through comprehensive management briefs and reports.

Qualifications

• Degree with extensive investigative experience and supervisory exposure.
• Experience in government agencies or law enforcement is preferred.
• Strong report writing and briefing abilities.
• Proven interviewing and stakeholder management skills.

Responsibilities

• Lead and conduct investigations into security incidents and student misconduct.
• Coordinate with Care Units to support students during investigations.
• Develop comprehensive reports with actionable recommendations.
• Oversee case management and KPI attainment.
• Prepare management reports on outcomes and trends.
• Act as liaison with government agencies on investigation matters.
• Provide investigative advisory support to management and departments.
• Undertake ad hoc assignments as needed.

Skills

Investigation expertise

Leadership

Interpersonal skills

MS Office

Education

Bachelor's degree in a relevant discipline

Tools

MS Office

Job description

Job Title: Senior Manager (Investigations), Campus Emergency & Security

University-Level Unit: University Campus Infrastructure

Faculty/Department-Level Unit: Campus Emergency & Security

Employee Category: Executive & Administrative

Posting Start Date: 20/05/2026

Location_ONB: Kent Ridge Campus

Job Description

The candidate will lead a team responsible for investigating security incidents and student misconduct reported to the University. Working alongside experienced investigators, security professionals, corporate partners, and government agencies, the candidate will be expected to:

• Lead and personally conduct thorough investigations into security incidents and student misconduct cases, in accordance with the University's policies, statutes, and regulations;
• Coordinate with Care Units to ensure appropriate support is extended to students throughout the investigation process;
• Review and analyse evidence and documents to develop a holistic assessment of each case, consolidating findings into comprehensive investigation reports with actionable recommendations;
• Oversee case management, ensuring investigation files and documentation are accurately maintained and up to date, and that the team's KPIs are consistently met;
• Prepare management reports on investigation outcomes, statistics, and emerging trends to support informed decision-making;
• Serve as the primary liaison between the University and relevant government agencies on investigation-related matters;
• Provide investigative advisory support to management, faculties, and departments as needed; and
• Undertake ad hoc assignments as directed.

Qualifications

• Degree in a relevant discipline with at least 10 years of investigative experience, including a minimum of 5 years in a supervisory capacity;
• Prior experience in an investigative role within government agencies or law enforcement;
• Proficient knowledge of evidence handling, chain-of-custody protocols, and investigation procedures;
• Strong written communication skills, with the ability to produce clear, well-structured investigation reports and management briefs;
• Effective interviewing skills, with experience conducting structured interviews across diverse stakeholder groups;
• Resourceful and solutions-oriented, with strong interpersonal skills and the ability to collaborate effectively across teams;
• Proficient in Microsoft Office applications;
• Possession of a valid driving or riding licence is an advantage; and
• Must be prepared to work irregular hours, including weekends and public holidays when operational needs require.