Senior Manager, Client Services & Delivery (APAC)

AIA Singapore; Singapore; On-site; SGD 150,000 - 190,000; Full time

Job summary

AIA Investment Management is seeking a dynamic Senior Manager, Client Services and Business Delivery to lead institutional client relationships and end-to-end delivery of client initiatives across the APAC region.

You will partner with Front Office teams to translate client requirements into practical portfolio solutions, oversee service standards, and drive operational excellence through complex stakeholder management. The role requires deep investment process knowledge and strong communication.

Qualifications

• Degree in business or related field; CFA would be an advantage.
• 10+ years in investment/asset management with client servicing experience.
• Strong knowledge of end-to-end investment processes and onboarding.

Responsibilities

• Lead institutional client relationships and set service standards.
• Translate client requirements into portfolio solutions with Front Office.
• Oversee end-to-end delivery of client initiatives and implementations.
• Engage senior stakeholders and manage complex multi-team delivery.

Skills

Client relationship management

Stakeholder management

Portfolio solutions

Communication skills

Organizational skills

Prioritization

Independent work

Education

Bachelor's degree in business or related discipline

CFA designation (advantage)

Job description

AIA Investment Management is seeking a dynamic Senior Manager, Client Services and Business Delivery to lead institutional client relationships and end-to-end delivery of client initiatives across the APAC region.

You will partner with Front Office teams to translate client requirements into practical portfolio solutions, oversee service standards, and drive operational excellence through complex stakeholder management. The role requires deep investment process knowledge and strong communication.