Senior Manager, Appeals & Reconsideration (Specialised)

Info-communications Media Development Authority; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

Info-communications Media Development Authority is seeking a professional for the Online Safety Project Office to assist victims of online harm. Responsibilities include managing applications for identity information and appeals, as well as developing necessary procedures.

The ideal candidate will have a background in law or public policy, strong analytical skills, and experience in regulatory compliance. Join us in enhancing online safety in Singapore.

Qualifications

• Experience in case management, appeals administration, or regulatory compliance.
• Ability to develop frameworks for untested situations.
• Knowledge of online safety regulations and digital harm prevention.

Responsibilities

• Handle applications for end-user identity information of perpetrators.
• Manage applications for reconsideration and appeals.
• Develop and manage a registry for EUI, reconsideration, and appeals.

Skills

Strong analytical skills

Excellent stakeholder management

Education

Background in Law, Public Policy, Regulatory Affairs

Job description

Info-communications Media Development Authority is seeking a professional for the Online Safety Project Office to assist victims of online harm. Responsibilities include managing applications for identity information and appeals, as well as developing necessary procedures.

The ideal candidate will have a background in law or public policy, strong analytical skills, and experience in regulatory compliance. Join us in enhancing online safety in Singapore.