Senior Luxury Retail Sales Associate | Flexible Schedule

Tapestry, Inc.; Singapore; Vor Ort; SGD 42.000 - 54.000; Vollzeit

Zusammenfassung

Coach is seeking a Senior Sales Associate to join our Singapore team. You will drive personal sales, deliver Coach Service standards, and represent the brand with energy, professionalism, and a focus on customer experience across in-store and omnichannel touchpoints.

You will meet personal sales targets, participate in team initiatives, and support a culture where every customer feels seen and valued. The role requires flexibility to work weekends and peak periods in a fast-paced luxury retail

Qualifikationen

• Previous management experience in a luxury retail service environment preferable. A combination of education and experience will be considered
• Possess current knowledge of fashion trends and competition in the marketplace
• Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets.
• Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements
• Ability to work a flexible schedule to meet the needs of the business, including weekends and public holidays
• Eager to learn techniques for live stream shopping, introduce products, demonstrating features/benefits and work with the social selling team to make short videos in front of the camera
• Social media knowledge and have a keen understanding of trends on social media platforms
• Customer Data Acquisition- Actively engage customers in signing up to Brand marketing & clienteling communications to drive repeat purchase and loyalty
• Ability to work in a fast-paced environment
• Strong English language proficiency. (for EU)

Aufgaben

• Understand how individual productivity impacts the store
• Behave like a brand ambassador
• Model sales behaviors taught in company sales training programmes, including omni channel sales and virtual selling services
• Maintain high energy on the sales floor
• Consistently achieve sales goals
• Able to work with multiple customers simultaneously
• Consistently anticipate and meet customers’ needs
• Service all customers according to the Coach Experience standards
• Participate as a team member and encourage team to meet and exceed performance standards
• Contribute towards building a team culture in which everyone can show up as themselves and feel seen and heard
• Champion company initiatives and supports management decisions, owning and driving outstanding customer service
• Demonstrate professional ethics

Kenntnisse

Management experience

Fashion trend knowledge

POS operation

Price sheets reading

Communication skills

Flexible schedule

Live stream shopping

Social media knowledge

Customer data acquisition

Fast-paced environment

English proficiency

Tools

iPad/laptop

Jobbeschreibung

Coach is seeking a Senior Sales Associate to join our Singapore team. You will drive personal sales, deliver Coach Service standards, and represent the brand with energy, professionalism, and a focus on customer experience across in-store and omnichannel touchpoints.

You will meet personal sales targets, participate in team initiatives, and support a culture where every customer feels seen and valued. The role requires flexibility to work weekends and peak periods in a fast-paced luxury retail