Senior Luxury Client Experience Lead - South Asia

LVMH Group; Singapore; On-site; SGD 180,000 - 280,000; Full time

Job summary

Louis Vuitton in South Asia is seeking a Senior Client Relations and Experience Manager to spearhead elite client engagement across in-store, out-of-store, and international events. You will craft tailored experiences for high-potential clients, strengthen relationships, and elevate the brand’s presence across the region.

Responsibilities include defining high-end clienteling strategies, leading annual client mapping, managing events and budgets, and developing a vibrant private ambassador

Qualifications

• Bachelor's degree in Business, Marketing, Fashion or related field.
• 8+ years in client relationship management or a similar high-impact role in luxury fashion.
• Proven ability to elevate client experiences and drive loyalty.
• Excellent communication, negotiation, and leadership in a luxury context.

Responsibilities

• Define and lead High-End Clientelling strategies and targets.
• Identify opportunities and liaise with markets and central teams on guidelines.
• Lead client development and manage relationships with key clients.
• Oversee high-end client experiences, events, and budgets across South Asia.
• Develop and nurture the Top Client Advisor community and engagement plans.
• Travel internationally ~monthly to support regional client initiatives.

Skills

Client relations

Leadership

Strategic planning

Event management

Fluent English

Education

Bachelor's degree in Business/Marketing/Fashion

Job description

Louis Vuitton in South Asia is seeking a Senior Client Relations and Experience Manager to spearhead elite client engagement across in-store, out-of-store, and international events. You will craft tailored experiences for high-potential clients, strengthen relationships, and elevate the brand’s presence across the region.

Responsibilities include defining high-end clienteling strategies, leading annual client mapping, managing events and budgets, and developing a vibrant private ambassador