Senior Luxury Client Advisor - On-Floor Leader & CRM

The Talent People Pte. Ltd.; Singapore; On-site; SGD 45,000 - 78,000; Full time

Job summary

The Talent People Pte. Ltd. is seeking a Senior Client Advisor for a luxury fashion boutique at Marina Bay Sands, Singapore.

You will deliver highly personalized client experiences, build lasting relationships, and take a leadership role on the selling floor to drive both individual and team sales performance. Applicants should have a minimum of 5 years in luxury retail, be fluent in English, and possess strong clienteling and CRM skills.

Qualifications

• Minimum 5 years of luxury retail experience.
• Proficient in English for client communications.
• Strong clienteling and CRM database management skills.
• Independent, detail-oriented and fast-paced environment.

Responsibilities

• Deliver refined, personalized client experiences and build relationships.
• Lead on the selling floor to drive individual and team sales performance.
• Meet and report on KPIs such as Sales Per Transaction, Units Per Transaction, and conversion rate.
• Maintain store appearance and stockroom organization, including product arrangement and cleanliness.
• Manage stock transfers and CRM-based client communications.

Skills

Retail experience

English proficiency

Clienteling

CRM management

Communication skills

Attention to detail

Target-driven

Tools

CRM software

Job description

The Talent People Pte. Ltd. is seeking a Senior Client Advisor for a luxury fashion boutique at Marina Bay Sands, Singapore.

You will deliver highly personalized client experiences, build lasting relationships, and take a leadership role on the selling floor to drive both individual and team sales performance. Applicants should have a minimum of 5 years in luxury retail, be fluent in English, and possess strong clienteling and CRM skills.