Senior Logistics Relationship Manager, Singapore & Malaysia

Medifox DAN GmbH; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

ResMed in Singapore manages a senior role shaping relationships with third-party logistics providers across Singapore and Malaysia. Based in Singapore, you will drive performance, governance, and continuity for manufacturing, distribution centers, and APAC customers.

Expect 20–30% travel to Johor and during supplier transitions. You’ll lead reviews, optimize service, and partner with Procurement on strategic sourcing.

Qualifications

• 10+ years in logistics, supply chain, warehousing or related operations.
• Proven track record managing strategic 3PL relationships and outsourced logistics operations.
• Experience in supplier governance, executive reviews and performance improvement.

Responsibilities

• Own strategic relationships with logistics providers supporting the Singapore and Malaysia supply chain network.
• Lead monthly performance reviews, quarterly business reviews, annual strategic reviews, and executive supplier governance forums.
• Manage supplier performance across safety, quality, service, inventory integrity, capacity, cost, and continuous improvement.
• Ensure material availability for manufacturing operations and reliable replenishment to global distribution centers and APAC customers.
• Act as the senior escalation point for service failures, inventory issues, transportation disruptions, capacity constraints, and business continuity risks.
• Own supplier KPIs, scorecards, warehouse and domestic transportation budgets, and logistics invoice approvals.
• Partner with Procurement on sourcing, contract renewals, commercial negotiations, supplier strategy, and performance recovery.
• Collaborate with Quality Assurance to maintain quality, regulatory, safety, and inventory management requirements.
• Lead corrective action plans, contingency planning, risk mitigation, and supplier performance improvement programmes.
• Develop business cases for supplier transitions, network changes, warehouse expansions, automation, and capability improvements.

Skills

Fluent English

Strategic relationships

Budget ownership

Influence stakeholders

Analytical reasoning

Data-driven decisions

Education

Degree in Logistics or related

Tools

ERP

WMS

BI tools

TMS

Job description

Shape resilient logistics across Singapore and Malaysia

As Senior Logistics Relationship Manager, you will own the performance and strategic development of third-party logistics providers across Resmed’s Singapore and Malaysia supply chain network. Based in Singapore, you will help ensure safe, compliant, reliable, and cost-effective logistics services for manufacturing operations, global distribution centers, and customers across APAC.

This is a high-impact opportunity to strengthen supplier partnerships, protect business continuity, improve operational performance, and create long-term value across warehousing, transportation, cross-border logistics, port haulage, cross-docking, and in-factory labour services. The role includes approximately 20–30% travel, primarily to Johor, Malaysia, with additional travel during supplier transitions, audits, operational escalations, and transformation initiatives.

What You’ll Do

• Own strategic relationships with logistics providers supporting the Singapore and Malaysia supply chain network.
• Lead monthly performance reviews, quarterly business reviews, annual strategic reviews, and executive supplier governance forums.
• Manage supplier performance across safety, quality, service, inventory integrity, capacity, cost, and continuous improvement.
• Ensure material availability for manufacturing operations and reliable replenishment to global distribution centers and APAC customers.
• Act as the senior escalation point for service failures, inventory issues, transportation disruptions, capacity constraints, and business continuity risks.
• Own supplier KPIs, scorecards, warehouse and domestic transportation budgets, and logistics invoice approvals.
• Partner with Procurement on sourcing, contract renewals, commercial negotiations, supplier strategy, and performance recovery.
• Collaborate with Quality Assurance to maintain quality, regulatory, safety, and inventory management requirements.
• Lead corrective action plans, contingency planning, risk mitigation, and supplier performance improvement programmes.
• Develop business cases for supplier transitions, network changes, warehouse expansions, automation, and capability improvements.

What You Bring

• At least 10 years in logistics, supply chain, contract logistics, warehousing, transportation, or related operations.
• A proven record of managing strategic 3PL relationships and outsourced logistics operations.
• Deep understanding of third-party logistics business and operating models; ideally gained from experience within the industry.
• Deep knowledge of warehousing, transportation, inventory management, factory replenishment, and supply chain operations.
• Demonstrated success leading supplier governance, executive business reviews, and performance improvement initiatives.
• Commercial and financial acumen, including budget ownership and supplier cost management.
• The ability to influence suppliers and senior stakeholders without direct authority.
• Analytical judgement and a data-led approach to decision-making.
• Confidence operating within a complex matrix environment.
• Fluent business English.

Nice to Have

• A degree in Logistics, Supply Chain, Business, Engineering, or a related discipline.
• Background in regulated supply chains, supplier transitions, network optimization, logistics transformation, or automation.
• Familiarity with major logistics providers, ERP, WMS, transportation management, or business intelligence platforms. Mandarin capability would be an advantage but is not required.

What Sets You Apart

• Ownership: Take accountability for supplier outcomes, operational performance, and timely resolution of issues.
• Collaborative Influence: Build alignment across suppliers, Procurement, Quality Assurance, and global stakeholders.
• Sound Judgement: Balance service, cost, compliance, risk, and long-term business value when making decisions.
• Resilience: Stay focused and decisive during disruptions, escalations, and operational change.
• Improvement Mindset: Look beyond immediate issues to create more reliable, productive, and sustainable ways of working.
• Clarity: Communicate expectations, priorities, risks, and performance outcomes with confidence and transparency.