Senior/Lead Site Reliability Engineer

NetEase; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

NetEase is seeking a Site Reliability Engineer to manage the operational work of our online services and research projects. You will design runtime environments for game servers, monitor metrics, and collaborate with product teams to improve architecture and user experience.

The role requires strong Linux knowledge, multiple programming languages, and a passion for open-source and AI-enabled operations. This position is based in Singapore and focuses on high-availability services across our

Qualifications

• Bachelor's degree or above in CS/Networking/Automation preferred.
• Familiar with Linux; knowledge of TCP/IP and HTTP.
• Proficient in at least one programming language (C/C++, Shell, Python, Golang, Rust, or Java).
• Experience with open-source software (Linux, Nginx, MySQL, K8S, Istio) preferred.

Responsibilities

• Operate NetEase Interactive Entertainment services and internal research projects.
• Design runtime environments for game servers based on architecture and requirements.
• Establish and monitor operational metrics and data standards.
• Collaborate with product teams to optimize architecture and user experience.
• Research open-source software and develop technical solutions for deployment.

Skills

Linux

C/C++

Python

Golang

Java

Shell

Open-source

AI/LLM trends

Teamwork

Education

Bachelor's degree or above (CS/Networking/Automation)

Tools

Nginx

MySQL

Kubernetes (K8S)

Istio

Job description

About NetEase Games:

As a leading internet technology company based in China, NetEase, Inc. (NASDAQ: NTES and HKEX:9999, “NetEase”) provides premium online services centered around content creation. With extensive offerings across its expanding gaming ecosystem, the Company develops and operates some of China’s most popular and longest-running mobile and PC games. Powered by industry-leading in-house R&D capabilities in China and globally, NetEase creates superior gaming experiences, inspires players, and passionately delivers value for its thriving community worldwide. By infusing play with culture and education with technology, NetEase transforms gaming into a meaningful vehicle to build a more entertaining and enlightened world.

NetEase’s ESG initiatives are among the best in the global media and entertainment industry, earning it a distinction as one of the S&P Global Industry Movers and an “A” rating from MSCI. For more information, please visit: http://ir.netease.com/

About The Role:

Site Reliability Engineering (SRE) refers to using software engineering methods to manage systems, solve problems, and achieve operational automation to reduce trivial tasks and improve service availability. Responsibilities include but are not limited to:

• Manage the operational work of NetEase Interactive Entertainment services, such as Eggy Party, Marvel Rivals, UU Accelerator, Ace Racer, and other online services, as well as internal research projects.
• Design and select basic runtime environments (including servers, virtualization, cloud services, networks, databases, etc.) for game servers based on different games' service architecture, performance requirements, and business conditions, providing high-quality and efficient operational services at controllable costs.
• Establish and monitor various operational metrics and customize data analysis standards.
• Collaborate with product departments to identify issues, optimize technical architecture, and enhance user experience based on game and infrastructure conditions.
• Participate in in-depth research on cutting-edge open-source software, virtualization, databases, and web services, and develop technical solutions for business implementation.

Job Requirements:

• Bachelor's degree or above, majors in computer science, networking, communications, automation, or related fields are preferred.
• Familiar with the Linux operating system; knowledgeable about computer network architectures and common network protocols such as TCP/IP and HTTP.
• Proficient in at least one programming language, including but not limited to C/C++, Shell, Python, Golang, Rust, or Java.
• Passionate about open-source; experience or knowledge in open-source software such as Linux, Nginx, MySQL, K8S, and Istio is preferred.
• Strong logical thinking, communication, and learning abilities; adept at research and problem-solving.
• Skilled at teamwork, with a strong sense of collective honor, responsibility, and service awareness.
• Open to trying new things, with excellent problem-solving skills and strong technical sensitivity; experience in contributing to open-source communities is a plus.
• Keen on AI/LLM trends, with awareness and hands‑on experience applying AI to operations preferred (e.g., AIOps analysis, automated script generation, root‑cause analysis); AIOps project experience or proven AI tool results is a plus.
• Native or near‑native proficiency in Chinese is required for this role as some working partners and stakeholders are from China.

Fair Employment Practices

At NetEase, we are committed to fair employment practices. We welcome applications from all individuals, irrespective of age, gender, race, religion, marital status and family responsibilities, or disability.