Senior/Lead Site Reliability Engineer

NetEase Games; Singapore; On-site; SGD 140,000 - 180,000; Full time

Job summary

NetEase Games is seeking a Site Reliability Engineer to manage and optimize the company’s online gaming services such as Eggy Party and Marvel Rivals. You will design runtime environments, monitor metrics, and collaborate with product teams to improve reliability and user experience.

The role requires strong Linux, network and programming skills (C/C++, Python, Shell, Golang, Java) and open-source experience, with Chinese proficiency necessary for collaboration with China teams.

Qualifications

• Bachelor's degree in CS or related field.
• Experience with Linux and common network protocols (TCP/IP, HTTP).
• Proficiency in at least one programming language (C/C++, Shell, Python, Golang, Rust, Java).
• Open-source experience preferred (Linux, Nginx, MySQL, K8s, Istio).
• Strong problem-solving and collaboration skills.
• Chinese proficiency required for collaboration with China partners.

Responsibilities

• Operate and manage NetEase Interactive Entertainment services and internal projects.
• Design runtime environments (servers, virtualization, cloud, networks) for game servers.
• Define and monitor operational metrics and data standards.
• Collaborate with product teams to optimize architecture and user experience.
• Explore/open-source tech and develop solutions for deployment and automation.

Skills

C/C++

Shell

Python

Golang

Rust

Java

Linux

Networking basics (TCP/IP)

Education

Bachelor's degree in Computer Science or related field

Tools

Kubernetes

Nginx

MySQL

Istio

Docker

Job description

As a leading internet technology company based in China, NetEase, Inc. (NASDAQ: NTES and HKEX:9999, “NetEase”) provides premium online services centered around content creation. With extensive offerings across its expanding gaming ecosystem, the Company develops and operates some of China’s most popular and longest-running mobile and PC games. Powered by industry-leading in-house R&D capabilities in China and globally, NetEase creates superior gaming experiences, inspires players, and passionately delivers value for its thriving community worldwide. By infusing play with culture and education with technology, NetEase transforms gaming into a meaningful vehicle to build a more entertaining and enlightened world.

NetEase’s ESG initiatives are among the best in the global media and entertainment industry, earning it a distinction as one of the S&P Global Industry Movers and an “A” rating from MSCI. For more information, please visit: http://ir.netease.com/

About The Role:

Site Reliability Engineering (SRE) refers to using software engineering methods to manage systems, solve problems, and achieve operational automation to reduce trivial tasks and improve service availability. Responsibilities include but are not limited to:

• Manage the operational work of NetEase Interactive Entertainment services, such as Eggy Party, Marvel Rivals, UU Accelerator, Ace Racer, and other online services, as well as internal research projects.
• Design and select basic runtime environments (including servers, virtualization, cloud services, networks, databases, etc.) for game servers based on different games' service architecture, performance requirements, and business conditions, providing high-quality and efficient operational services at controllable costs.
• Establish and monitor various operational metrics and customize data analysis standards.
• Collaborate with product departments to identify issues, optimize technical architecture, and enhance user experience based on game and infrastructure conditions.
• Participate in in-depth research on cutting-edge open-source software, virtualization, databases, and web services, and develop technical solutions for business implementation.

Job Requirements:

• Bachelor's degree or above, majors in computer science, networking, communications, automation, or related fields are preferred.
• Familiar with the Linux operating system; knowledgeable about computer network architectures and common network protocols such as TCP/IP and HTTP.
• Proficient in at least one programming language, including but not limited to C/C++, Shell, Python, Golang, Rust, or Java.
• Passionate about open-source; experience or knowledge in open-source software such as Linux, Nginx, MySQL, K8S, and Istio is preferred.
• Strong logical thinking, communication, and learning abilities; adept at research and problem-solving.
• Skilled at teamwork, with a strong sense of collective honor, responsibility, and service awareness.
• Open to trying new things, with excellent problem-solving skills and strong technical sensitivity; experience in contributing to open-source communities is a plus.
• Keen on AI/LLM trends, with awareness and hands-on experience applying AI to operations preferred (e.g., AIOps analysis, automated script generation, root-cause analysis); AIOps project experience or proven AI tool results is a plus.
• Native or near-native proficiency in Chinese is required for this role as some working partners and stakeholders are from China.

At NetEase, we are committed to fair employment practices. We welcome applications from all individuals, irrespective of age, gender, race, religion, marital status and family responsibilities, or disability.