Senior/ Junior IT Executive (Support)

SIN KANG TCM CLINIC PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A growing organisation in Singapore is seeking a Senior / Junior IT Executive to provide IT support and system administration. Responsibilities include troubleshooting hardware and software, resolving application issues, conducting system backups, and managing IT assets. Ideal candidates should possess a degree in IT and have at least 2 years of experience in a similar role. Skills in SQL and Excel are essential, while familiarity with WordPress is a plus.

Qualifications

• At least 2 years of experience as an IT Systems Administrator or similar role.
• Familiarity with Windows systems and environments.
• Knowledge of SQL & Excel is a MUST requirement.

Responsibilities

• Install, configure and troubleshoot hardware and software systems.
• Resolve Level 1 and 2 computer or application issues to users.
• Conduct regular system backups to minimize data loss.

Skills

Problem-solving

Communication

Team player

SQL

Excel

Education

Diploma / Bachelor's degree in Computer Science, Information Technology, or related field

Tools

Windows systems

WordPress

Job description

We are seeking a Senior / Junior IT Executive (Support) to provide reliable IT support and system administration for our growing organisation.

Job Descriptions

• Install, configure and troubleshoot hardware and software systems, including operating systems, applications and network components
• Resolve Level 1 and 2 computer or application issues to local and remote users
• Escalation of Level 3 Application Issues to third-party vendors
• Provide guidance and recommendations to colleagues on best practices for using systems and technologies within the company
• Conduct regular system backups minimize data loss in the event of a system failure
• Maintain IT related Fixed Assets to support onboarding / offboarding process
• Maintain and ensure compliance with all IT / ISO related policies and procedures
• Collaborate with vendors, project leads and users to resolve issues and ensure consistent, viable solutions
• Update the core WordPress, manage plugin license and maintain pages and content
• Report generation and data analysis. Proficient in MS Office

Job Requirements

• Diploma / Bachelor's degree in Computer Science, Information Technology, or a related field
• At least 2 years of experience as an IT Systems Administrator or similar role
• Familiarity with Windows systems and environments
• Excellent problem-solving and communication skills, team player and able to work independently with minimal supervision
• Knowledge of SQL & Excel Is a MUST requirement
• Familiarity with WordPress would be advantageous