IT Executive

SONG CONSULTING PTE. LTD.; Singapore; On-site; SGD 33,000 - 51,000; Full time

Job summary

SONG CONSULTING PTE. LTD. in Singapore is seeking a proactive IT Executive to support and maintain the company's IT infrastructure.

The role suits candidates with at least 2 years of IT experience who are eager to learn, develop their technical skills, and grow within a dynamic working environment. You will provide day-to-day IT support, assist with system administration, troubleshoot hardware and software issues, and support ongoing IT improvement initiatives.

Qualifications

• Diploma or Degree in Information Technology, Computer Science, or a related field.
• Minimum 2 years of IT support or infrastructure experience.
• Basic knowledge of Windows operating systems, Microsoft 365, networking, and hardware troubleshooting.
• Good problem-solving and analytical skills.
• Strong communication and interpersonal abilities.
• Able to work independently and as part of a team.
• Positive attitude and willingness to learn new technologies.
• Organized, responsible, and able to manage multiple tasks effectively.

Responsibilities

• Provide first-level IT support to end users for hardware, software, network, and system-related issues.
• Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
• Troubleshoot and resolve IT issues in a timely manner.
• Assist in managing user accounts, email systems, and access permissions.
• Support network, server, and cybersecurity maintenance activities.
• Monitor IT assets and maintain accurate inventory records.
• Coordinate with external vendors and service providers when required.
• Assist in software deployments, system upgrades, and IT projects.
• Prepare and maintain IT documentation and user guides.
• Ensure compliance with company IT policies and procedures.

Skills

Windows OS

Microsoft 365

Networking basics

Hardware troubleshooting

Problem solving

Communication

Teamwork

Independent work

Organization

Learning agility

Education

IT Diploma or Degree

Tools

ERP systems

Job description

We are seeking a proactive and motivated IT Executive to support and maintain the company's IT infrastructure and systems. This position is suitable for candidates with at least 2 years of IT experience who are eager to learn, develop their technical skills, and grow within a dynamic working environment.

The successful candidate will provide day-to-day IT support, assist with system administration, troubleshoot hardware and software issues, and support ongoing IT improvement initiatives.

Key Responsibilities

• Provide first-level IT support to end users for hardware, software, network, and system-related issues.
• Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
• Troubleshoot and resolve IT issues in a timely manner.
• Assist in managing user accounts, email systems, and access permissions.
• Support network, server, and cybersecurity maintenance activities.
• Monitor IT assets and maintain accurate inventory records.
• Coordinate with external vendors and service providers when required.
• Assist in software deployments, system upgrades, and IT projects.
• Prepare and maintain IT documentation and user guides.
• Ensure compliance with company IT policies and procedures.

Requirements

• Diploma or Degree in Information Technology, Computer Science, or a related field.
• Minimum 2 years of relevant IT support or infrastructure experience.
• Basic knowledge of Windows operating systems, Microsoft 365, networking, and hardware troubleshooting.
• Good problem-solving and analytical skills.
• Strong communication and interpersonal abilities.
• Able to work independently and as part of a team.
• Positive attitude and willingness to learn new technologies.
• Organized, responsible, and able to manage multiple tasks effectively.

Preferred

• Experience supporting network devices, servers, or cloud-based systems.
• Familiarity with cybersecurity best practices.
• Exposure to ERP systems or business applications would be an advantage.