Senior IT Service Delivery Manager – SMO Systems

NCS Pte Ltd; Singapore; Presencial; SGD 120.000 - 180.000; Tempo integral

Resumo da vaga

NCS Pte Ltd is seeking an experienced IT Governance Lead to join the IT Governance Team. You will manage development and maintenance of IT services for a key client, focusing on governance, security, and service delivery across IT domains.

The role requires proven stakeholder management, IT service and configuration management, incident handling, and compliance assurance with IT security standards. You will drive audits, risk reviews, and continuous improvement, collaborating with operations and

Qualificações

• ITIL Foundation certified and governance-aware.
• Familiar with ISO 9001 and ISO 27001 standards.
• Hands-on experience in server administration and virtualization.

Responsabilidades

• Lead IT governance activities across client systems and internal teams.
• Oversee Service, Configuration, Incident, and IT Security Management.
• Coordinate audits, compliance programs, and risk mitigation with stakeholders.
• Liaise with stakeholders to ensure timely delivery and high quality operations.

Conhecimentos

ITIL Foundation

ISO 9001

ISO 27001

Leadership

Stakeholder mgmt

System admin

Virtualization

Ferramentas

VMware

Hyper-V

Nutanix

Descrição da vaga

NCS Pte Ltd is seeking an experienced IT Governance Lead to join the IT Governance Team. You will manage development and maintenance of IT services for a key client, focusing on governance, security, and service delivery across IT domains.

The role requires proven stakeholder management, IT service and configuration management, incident handling, and compliance assurance with IT security standards. You will drive audits, risk reviews, and continuous improvement, collaborating with operations and