Senior IT Infrastructure & Network Engineer - Campus Ops

psb academy pte. ltd.; Singapore; On-site; SGD 75,000 - 108,000; Full time

Job summary

PSB Academy seeks an ICT Specialist to support, maintain, and improve IT infrastructure, networks, and end-user services across campus. You will provide technical ownership, coordinate operations, and hands-on escalation support for network, servers, and service desk environments.

This role emphasizes secure connectivity, classroom readiness, examination support, and user experience within a fast-paced private education setting.

Qualifications

• Requires minimum degree in CS/IT or related discipline.
• 5–8 years in IT infrastructure, networks, and IT service operations.
• Experience with enterprise networks, wireless, firewalls, AD, 365, endpoint management, and vendors.

Responsibilities

• Support campus network and services including LAN/WAN, VPN, DNS, DHCP, firewall rules.
• Maintain servers, virtualization, backups, monitoring, and M365 services.
• Handle incident escalation, service desk improvements, and change management.
• Assist in ISO 27001, EduTrust compliance and audit support.
• Guide junior staff and promote standard troubleshooting methods.

Skills

Networking fundamentals

Windows Server

Active Directory

Microsoft 365

Endpoint management

ITIL practices

Service desk operations

Security and incident handling

Documentation

Education

Bachelor's degree in Computer Science/Information Technology

Tools

Fortinet

Aruba

HPE

Cisco

TrendAI

Microsoft 365 tools

ISO 27001 audit tooling

Job description

PSB Academy seeks an ICT Specialist to support, maintain, and improve IT infrastructure, networks, and end-user services across campus. You will provide technical ownership, coordinate operations, and hands-on escalation support for network, servers, and service desk environments.

This role emphasizes secure connectivity, classroom readiness, examination support, and user experience within a fast-paced private education setting.