Infrastructure IT Specialist - Networking & Campus Ops

JOBALLY PTE. LTD.; Singapore; Presencial; SGD 90 000 - 120 000; Tempo integral

Resumo da oferta

JOBALLY PTE. LTD. is seeking an IT Specialist (Infrastructure) to own and optimize the campus IT infrastructure, network services, and endpoint management to ensure reliable connectivity and secure systems for teaching, learning, and administration.

The role collaborates with ICT team members, vendors, academic departments, and users to resolve incidents, document procedures, and continuously improve ICT services across on-site servers, networks, and cloud services.

Qualificações

• 5–8 years of relevant experience in IT infrastructure, network administration, end-user support, and service operations.
• Minimum diploma in Computer Science/Information Technology or related discipline.

Responsabilidades

• Maintain and support campus network infrastructure (LAN, WAN, wireless, firewall, VPN, DHCP, DNS, routing, switching).
• Support day-to-day operations of servers, virtualization platforms, backup services, monitoring tools, and Microsoft 365 services.
• Act as escalation point for complex incidents and service requests; improve incident categorisation, prioritisation, workflow, and knowledge base articles.
• Assist in maintaining ISO 27001, EduTrust compliance, internal audits, and management reporting.
• Coordinate with vendors to ensure timely delivery and compliant implementation of ICT solutions.

Conhecimentos

Network administration

End-user support

IT infrastructure

Vendors coordination

Formação académica

Diploma in Computer Science/Information Technology

Descrição da oferta de emprego

JOBALLY PTE. LTD. is seeking an IT Specialist (Infrastructure) to own and optimize the campus IT infrastructure, network services, and endpoint management to ensure reliable connectivity and secure systems for teaching, learning, and administration.

The role collaborates with ICT team members, vendors, academic departments, and users to resolve incidents, document procedures, and continuously improve ICT services across on-site servers, networks, and cloud services.