System Engineer & IT Infrastructure Lead

PSA Singapore; Singapore; On-site; SGD 38,000 - 70,000; Full time

Job summary

PSA Singapore is seeking a service-oriented IT Infrastructure & Services professional to support enterprise IT services for PSA’s workforce in a 24x7 environment. You will manage Windows Servers, Azure, Active Directory, Microsoft 365, VPN, and related IT operations to keep employees connected and productive.

Responsibilities include delivering Level 3 support, leading infrastructure projects, and driving continuous improvement with dashboards and end-to-end collaboration with IT teams and

Qualifications

• A degree in Computing, Computer Science / Engineering or IT.
• 1 to 3 years of IT Infrastructure & Services support experience.
• Familiarity with Windows Server, Azure, AD and M365.

Responsibilities

• Be a trusted partner to end users - provide timely Level 3 support, ensuring issues are resolved quickly and effectively with minimal business disruption.
• Lead IT infrastructure projects - deliver projects that enhance the end‑user experience and improve the quality of ICT service delivery.
• Drive continuous improvement - proactively identify opportunities to streamline workflows, automate processes, and strengthen monitoring for smoother operations and fewer disruptions.
• Build visibility - create intuitive dashboards and reports that give teams and stakeholders better insight into service health and performance.
• Collaborate end-to-end - work closely with other infrastructure teams and external IT service providers to ensure seamless support for users.

Skills

IT Operations Management

Remote Access Service

System Management

Unified Communications

Cybersecurity

Analytical & Troubleshooting

Interpersonal Skills

Team Player

Azure Administrator

Education

Bachelor's degree in Computing/CS/Engineering/IT

Tools

Windows Server

Azure

Active Directory

Microsoft 365

VPN

Job description

PSA Singapore is seeking a service-oriented IT Infrastructure & Services professional to support enterprise IT services for PSA’s workforce in a 24x7 environment. You will manage Windows Servers, Azure, Active Directory, Microsoft 365, VPN, and related IT operations to keep employees connected and productive.

Responsibilities include delivering Level 3 support, leading infrastructure projects, and driving continuous improvement with dashboards and end-to-end collaboration with IT teams and