Senior IT Engineer: Network, AD & Firewall Specialist

SHINRYO CORPORATION

Singapore

On-site

SGD 60,000 - 90,000

Full time

5 days ago

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Job summary

SHINRYO CORPORATION is seeking a reliable Senior IT Engineer to support daily IT operations in Singapore. You will provide technical support to users, maintain IT equipment, assist with networking and firewall administration, manage Active Directory tasks, and coordinate with external IT vendors.

The role requires strong troubleshooting skills, willingness to learn, and effective communication with colleagues at all levels.

Qualifications

Diploma or Degree in IT/CS or related field.
Experience in IT support, helpdesk or desktop support is advantageous.
Basic AD, networking, firewalls and Windows environments experience.

Responsibilities

Provide day-to-day technical support to employees for hardware, software, network, and general IT issues.
Troubleshoot desktops, laptops, peripherals, and other office IT equipment.
Perform basic network troubleshooting including LAN, Wi-Fi, IP addressing, connectivity, switches.
Assist with Sophos Firewall administration and troubleshooting.
Manage Basic Active Directory functions: user accounts, passwords, access, domain membership, Group Policy basics.
Install and maintain printers and network printers; coordinate with external vendors for IT equipment purchases.
Maintain IT inventory records and assist with onboarding/offboarding from an IT perspective.
Escalate complex issues to senior staff or external vendors; maintain IT documentation.