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Staffking Pte Ltd in Singapore is seeking a capable IT Support professional to handle day-to-day technical issues across hardware, software, and network systems. You will troubleshoot Windows PCs, desktops, printers, and connectivity, while assisting with AD administration and basic firewall tasks.
The role requires hands-on, reliable individuals who can assist with onboarding and vendor coordination, maintain documentation, and escalate complex issues when needed.
Basic Up to $5900
5 Working Days
Location: West
14 days AL, Variable Bonus
Provide day-to-day IT support and troubleshooting for hardware, software, network and office IT equipment.
Troubleshoot Windows PCs, laptops, printers, LAN, Wi-Fi and connectivity issues.
Perform basic Active Directory administration, including user accounts, password resets and access permissions.
Assist with Sophos Firewall administration and troubleshooting.
Set up and maintain computers, printers and other IT equipment.
Manage basic IT inventory and assist with employee onboarding/offboarding.
Coordinate with external IT vendors on repairs, warranty, procurement and maintenance.
Maintain basic IT documentation and system records.
Escalate complex technical issues when required.
Ensure IT systems and equipment remain operational and properly maintained.
Perform other IT-related duties as assigned.
Diploma or Degree in IT, Computer Science, Information Systems or related field.
Relevant experience in IT support, desktop support or IT infrastructure is preferred.
Good knowledge of Windows, Active Directory, networking and hardware troubleshooting.
Experience with Sophos Firewall is an advantage.
Familiar with LAN, Wi-Fi, TCP/IP, DHCP and DNS.
Good troubleshooting and problem-solving skills.
Hands-on, responsible and willing to learn.
Good communication skills and able to support both technical and non-technical users.
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Wei Ren Chew (R25127104)