Senior Information Technology Operations

Astek; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Astek in Singapore is seeking a Senior Information Technology Operations professional to lead production support for websites and digital platforms.

You will monitor AWS infrastructure, troubleshoot issues, collaborate with regional teams across India, China and Vietnam, and participate in a 24/7 incident management model.

The role requires strong Java background, hands-on cloud experience, and a proactive approach to incident containment and root-cause analysis.

Qualifications

• Bachelor's degree with minimum 4 years of experience in TechOps, Application Support, Production Support or similar roles.
• Hands-on AWS Cloud experience.
• Experience supporting websites, digital platforms or customer-facing portals.
• Good knowledge of Java-based applications.
• Strong troubleshooting, analytical and problem-solving skills.
• Knowledge of servers, CDN, application performance and system monitoring.

Responsibilities

• Manage TechOps and production support for websites, digital platforms and customer-facing applications.
• Monitor and troubleshoot AWS infrastructure, servers, CDN and applications.
• Support Java-based applications and collaborate with developers on issue resolution.
• Investigate incidents, perform root-cause analysis and drive issues through to closure.
• Work with regional technology teams across India, China and Vietnam.
• Participate in a 24/7 incident management and support model.

Skills

TechOps experience

AWS Cloud

Java applications

Production support

Troubleshooting

System monitoring

CDN knowledge

Incident management

Cross-region collaboration

Education

Bachelor's degree

Job description

ASTEK has been providing IT and Engineering solutions for some of the world’s largest industrial and services groups for more than 35 years with 10,000 passionate experts in 22 countries throughout Europe, APAC, Middle East and the Americas.

Currently, we are looking for Senior Information Technology Operations which would be based in Singapore.

Responsibilities and Requirements

• Bachelor's degree with minimum 4 years of experience in TechOps, Application Support, Production Support or similar roles.
• Strong hands-on AWS Cloud experience.
• Experience supporting websites, digital platforms or customer-facing portals.
• Good knowledge of Java-based applications.
• Strong troubleshooting, analytical and problem-solving skills.
• Knowledge of servers, CDN, application performance and system monitoring.
• Manage TechOps and production support for websites, digital platforms and customer-facing applications.
• Monitor and troubleshoot AWS infrastructure, servers, CDN and applications.
• Support Java-based applications and collaborate with developers on issue resolution.
• Investigate incidents, perform root-cause analysis and drive issues through to closure.
• Work with regional technology teams across India, China and Vietnam.
• Participate in a 24/7 incident management and support model.