Senior Hospitality Associate, Humpback

jigger & pony pte. ltd.; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

Jigger & Pony Group is seeking a Senior Hospitality Associate for Humpback in Singapore. You will warmly welcome guests, deliver drinks and service with care, and maintain a polished venue while collaborating with FOH and kitchen teams to ensure smooth operations.

Join a renowned hospitality group renowned for its cocktail bars and seafood-focused venues, and contribute to memorable guest experiences through attentive service and teamwork.

Qualifications

• Previous experience in a restaurant or hospitality environment, with the ability to handle service confidently and independently.
• A genuine passion for hospitality and creating positive guest experiences.
• Good knowledge of food and beverage service, with a willingness to continue learning and developing.
• Strong communication and interpersonal skills, with the ability to work well with different teams.

Responsibilities

• Welcome and engage guests with warmth, professionalism, and genuine care.
• Deliver genuine service from the heart
• Demonstrate strong knowledge of our menu, food and beverage offerings, and service procedures to provide confident recommendations and attentive service.
• Set-up and maintain a neat, polished venue
• Attend to guests and deliver all Front of House duties, such as orders taking and table service, according to SOP
• Work closely with the front-of-house and kitchen teams to ensure clear communication, efficient coordination, and a positive working environment.
• Serve drinks efficiently, while taking into consideration guests' experience
• Perform related duties as part of a tight-knit family of hospitality staff

Skills

Hospitality experience

Customer service

Communication skills

Teamwork

Job description

Jigger & Pony Group is a leading hospitality company that owns and operates restaurants and bars in Singapore. A pioneer in Singapore's cocktail bar scene, the Group's portfolio comprises of six cocktail bars and two restaurants.

Cocktail Bars

• Jigger & Pony (No. 9 The World's 50 Best Bars 2025, No. 3 Asia's 50 Best Bars 2025)
• Gibson - Timeless cocktail bar balancing balances ingredient-driven creativity with classics
• Live Twice - Cocktail bar inspired by mid-century modern Japan
• Pop City - Japanese-lifestyle cocktail bar in Singapore's Central Business District
• Cosmo Pony - Convivial bar with a cosmopolitan soul in Jakarta
• BOP - Korean cocktail dining bar in Tanjong Pagar

Restaurants:

• Humpback - oyster bar and seafood bistro with a focused wine & cocktail list
• Caffe Fernet - Modern Italian restaurant bar with a view of the Marina Bay waterfront

We are looking for hospitable individuals to join us as Senior Hospitality Associate at Humpback.

Job Description

• Welcome and engage guests with warmth, professionalism, and genuine care.
• Deliver genuine service from the heart
• Demonstrate strong knowledge of our menu, food and beverage offerings, and service procedures to provide confident recommendations and attentive service.
• Set-up and maintain a neat, polished venue
• Attend to guests and deliver all Front of House duties, such as orders taking and table service, according to SOP
• Work closely with the front-of-house and kitchen teams to ensure clear communication, efficient coordination, and a positive working environment.
• Serve drinks efficiently, while taking into consideration guests' experience
• Perform related duties as part of a tight-knit family of hospitality staff

Requirements:

• Previous experience in a restaurant or hospitality environment, with the ability to handle service confidently and independently.
• A genuine passion for hospitality and creating positive guest experiences.
• Good knowledge of food and beverage service, with a willingness to continue learning and developing.
• Strong communication and interpersonal skills, with the ability to work well with different teams.