Senior Hospitality Associate

JIGGER & PONY PTE. LTD.; Singapore; On-site; SGD 42,000 - 52,000; Full time

Job summary

Jigger & Pony Group is a leading hospitality company in Singapore. We are seeking a Senior Hospitality Associate for Caffe Fernet to welcome guests warmly, share knowledge of the menu, and uphold a polished front-of-house experience.

Join a tight-knit team where professionalism, strong service standards, and collaboration with kitchen staff ensure memorable guest experiences and smooth daily operations.

Qualifications

• Previous experience in a restaurant or hospitality environment.
• A genuine passion for hospitality and creating positive guest experiences.
• Good knowledge of food and beverage service, with a willingness to continue learning.
• Strong communication and interpersonal skills, with the ability to work well with different teams.

Responsibilities

• Welcome and engage guests with warmth, professionalism, and genuine care.
• Deliver genuine service from the heart
• Demonstrate strong knowledge of our menu, food and beverage offerings, and service procedures to provide confident recommendations and attentive service.
• Set-up and maintain a neat, polished venue
• Attend to guests and deliver all Front of House duties, such as orders taking and table service, according to SOP
• Work closely with the front-of-house and kitchen teams to ensure clear communication, efficient coordination, and a positive working environment.
• Serve drinks efficiently, while taking into consideration guests' experience
• Perform related duties as part of a tight-knit family of hospitality staff

Skills

Hospitality experience

Customer service

Communication skills

Teamwork

Job description

Jigger & Pony Group is a leading hospitality company that owns and operates restaurants and bars in Singapore. A pioneer in Singapore's cocktail bar scene, the Group's portfolio comprises of six cocktail bars and two restaurants.

Cocktail Bars

• Jigger & Pony (No. 9 The World's 50 Best Bars 2025, No. 3 Asia's 50 Best Bars 2025)
• Gibson - Timeless cocktail bar balancing balances ingredient‑driven creativity with classics
• Live Twice - Cocktail bar inspired by mid-century modern Japan
• Pop City - Japanese-lifestyle cocktail bar in Singapore's Central Business District
• Cosmo Pony - Convivial bar with a cosmopolitan soul in Jakarta
• BOP - Korean cocktail dining bar in Tanjong Pagar

Restaurants:

• Humpback - oyster bar and seafood bistro with a focused wine & cocktail list
• Caffe Fernet - Modern Italian restaurant bar with a view of the Marina Bay waterfront

We are looking for like‑mind hospitable individuals to join us as Senior Hospitality Associate at Caffe Fernet.

Job Description

Welcome and engage guests with warmth, professionalism, and genuine care.

Deliver genuine service from the heart

Demonstrate strong knowledge of our menu, food and beverage offerings, and service procedures to provide confident recommendations and attentive service.

Set-up and maintain a neat, polished venue

Attend to guests and deliver all Front of House duties, such as orders taking and table service, according to SOP

Work closely with the front-of-house and kitchen teams to ensure clear communication, efficient coordination, and a positive working environment.

Serve drinks efficiently, while taking into consideration guests' experience

Perform related duties as part of a tight-knit family of hospitality staff

Requirements:

Previous experience in a restaurant or hospitality environment, with the ability to handle service confidently and independently.

A genuine passion for hospitality and creating positive guest experiences.

Good knowledge of food and beverage service, with a willingness to continue learning and developing.

Strong communication and interpersonal skills, with the ability to work well with different teams.