Senior Front Desk Host & Guest Concierge

KATONG HOLDINGS PTE. LTD.; Singapore; On-site; SGD 28,000 - 39,000; Full time

Benefits offered by this job

Meal Allowance

Birthday Off

Medical Benefits

Dental Benefits

Insurance Coverage

F&B Discount at IHG Singapore Hotels

Employee Rate at IHG Hotels

Job summary

Hotel Indigo Singapore is seeking a Front Desk Associate to deliver genuine guest service with warmth and professionalism. You will manage check-ins/outs, assist guests, and ensure accurate data entry across hotel systems.

Requirements include 1-2 years in guest/customer service, a high school/vocational certificate in hotel administration, and proficiency in MS Office. We offer a competitive salary and benefits package in a dynamic, guest‑centric environment.

Qualifications

• High School or Vocational Certificate in Hotel Administration or equivalent.
• Able to read and write English.
• Proficient in Microsoft Office and Front Office System.

Responsibilities

• Greets guests and assists with check-in/check-out procedures.
• Maintains brand standards and delivers True Hospitality Service.
• Handles guest inquiries and requests with professionalism.
• Maintains accurate reservation and guest data in hotel systems.
• Supports night shift operations, including reporting and morning preparations.
• Keeps front desk area clean, organized and welcoming.

Skills

Customer service

Communication skills

English proficiency

Microsoft Office

Front Office System

Teamwork

Education

High School/Vocational Certificate in Hotel Administration

Tools

Front Office System

Microsoft Office

Job description

Hotel Indigo Singapore is seeking a Front Desk Associate to deliver genuine guest service with warmth and professionalism. You will manage check-ins/outs, assist guests, and ensure accurate data entry across hotel systems.

Requirements include 1-2 years in guest/customer service, a high school/vocational certificate in hotel administration, and proficiency in MS Office. We offer a competitive salary and benefits package in a dynamic, guest‑centric environment.