Senior Fraud Operations Leader

Asia Gulf Cloud; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Asia Gulf Cloud is seeking a proactive Senior Manager / Assistant Manager - Fraud Operations to enhance real-time and post-transaction fraud detection, coordinate investigations, and support rule optimization. You will work closely with the Head of Fraud Operations to manage daily workflows, escalate high‑risk cases, and ensure compliant dispute handling across multiple platforms.

A strong background in fraud analytics, banking operations, and cross‑functional collaboration is essential to drive

Qualifications

• Bachelor's degree or higher in a related field.
• 4–6 years in fraud prevention/detection/investigation in financial services.
• Familiarity with real-time fraud monitoring engines and dispute platforms.

Responsibilities

• Oversee transaction and account activity monitoring using fraud platforms.
• Review high-risk alerts, investigate complex cases, and approve escalations.
• Classify, triage, and escalate fraud cases by risk level while maintaining quality.
• Assist in rule configuration, UAT, and post-go-live tuning.
• Collaborate with vendors and internal teams to align on detection logic.

Skills

Fraud analytics

Operations management

Stakeholder comms

Investigations

Data visualization

Education

Bachelor in Finance/Business/Criminal Justice

Tools

Fraud detection platforms

Job description

Asia Gulf Cloud is seeking a proactive Senior Manager / Assistant Manager - Fraud Operations to enhance real-time and post-transaction fraud detection, coordinate investigations, and support rule optimization. You will work closely with the Head of Fraud Operations to manage daily workflows, escalate high‑risk cases, and ensure compliant dispute handling across multiple platforms.

A strong background in fraud analytics, banking operations, and cross‑functional collaboration is essential to drive