Senior Forward Deployed Engineer (APAC)

Dolphin Talent Inc; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Dolphin Talent Inc. in Singapore is seeking a customer-facing technical professional to own requirements, design solutions, and run technical demos for clients across APAC.

You will collaborate with Sales, Product, and Engineering, explain complex AI/LLM concepts clearly, and travel as needed. Fluency in Mandarin and English is required.

This role suits someone who thrives in a fast-paced, ambiguous environment and enjoys helping customers maximize the platform.

Qualifications

• 2+ years in a customer-facing technical role (FDE, Solutions Engineer, etc.)
• Strong communication and ability to explain technical concepts clearly
• Experience with AI/LLM systems or complex technical products
• Fluent in Mandarin and English
• Willing to travel across APAC

Responsibilities

• Own customer projects end-to-end, from initial requirements through production
• Build and deploy voice AI and LLM-powered applications
• Work directly with customers to understand requirements and design technical solutions
• Run technical demos and help customers get the most out of the platform
• Partner closely with Sales, Product, and Engineering to solve customer problems
• Identify product gaps and work with Engineering to improve the platform
• Help build the company’s presence across APAC
• Travel across APAC as needed

Skills

Communication skills

AI/LLM experience

Stakeholder communication

Fast-paced environment

Job description

• Own customer projects end-to-end, from initial requirements through production
• Build and deploy voice AI and LLM-powered applications
• Work directly with customers to understand requirements and design technical solutions
• Run technical demos and help customers get the most out of the platform
• Partner closely with Sales, Product, and Engineering to solve customer problems
• Identify product gaps and work with Engineering to improve the platform
• Help build the company’s presence across APAC
• Travel across APAC as needed

What We’re Looking For

• 2+ years in a customer-facing technical role (FDE, Solutions Engineer, Technical PM, CSE/Support Engineer, or similar)
• Strong communication skills and ability to explain technical concepts clearly
• Experience working with AI/LLM systems or complex technical products
• Comfortable working directly with both technical and non-technical stakeholders
• Able to move quickly and operate well in a fast-paced, ambiguous environment
• Fluent in both Mandarin and English
• Open to traveling across APAC as needed