Senior Flight Operations Executive

wingsoverasia pte. ltd.; Singapore; On-site; SGD 42,000 - 72,000; Full time

Job summary

wingsoversasia pte. ltd. seeks a dynamic operations specialist to coordinate private flight movements and concierge services for high-net-worth clients at Seletar Airport.

The role covers end-to-end logistics, regulatory compliance, and proactive client communications in a fast-paced, luxury aviation environment. Strong focus on safety, teamwork, and excellent English communication is essential. Willingness to work varied shifts and provide 24/7 support as needed ensures smooth flight operations

Qualifications

• Minimum 2–4 years of experience in Flight Operations or related aviation services.
• Experience in luxury or elite client services is a plus.
• Strong safety, security, and regulatory awareness.

Responsibilities

• Premium Flight Coordination & Concierge: lead contact for complex client requests and elite flight services.
• Operational Control & Dispatch Logistics: coordinate end-to-end aircraft movements and keep clients updated.
• Aviation Compliance & Admin: ensure pre-flight paperwork meets airport and regulatory requirements.
• Safety & Quality Leadership: contribute to safety audits and promote a safety-focused culture.
• Issue Resolution & Scheduling: manage complaints and oversee daily rosters with management support.
• Assist in other admin or operational duties as directed by Management

Skills

Flight operations experience

Aviation hospitality

Ground handling

Safety mindset

English communication

Job description

About Our Company

Established in 2009, we pride ourselves as Asia's first integrated private aviation service provider. Located in our state-of-the-art facility at Seletar Airport, our business segments include Business Jet FBO services, multi-brand aircraft sales, flight training, aircraft management, and lifestyle/hospitality services. We are looking for passionate, driven candidates to join our fast-growing team across various core departments.

Job Description & Key Responsibilities

• Premium Flight Coordination & Concierge : Serve as the lead point of contact for complex, high-net-worth client requests, membership flights, and private aircraft operators. Coordinate closely with the Ramp team for elite customer meet-and-greet services.
• Operational Control & Dispatch Logistics: Lead the coordination of end-to-end logistics for private aircraft flight movements. Monitor flight progress actively, assist pilots with ground requirements, and keep clients seamlessly updated via professional communications.
• Aviation Compliance & Admin: Oversee and review pre-flight paperwork, ensuring all mandatory airport and flight documentation is flawlessly prepared for the flight crew. Ensure full adherence to all Seletar Airport authority and aviation security mandates.
• Safety & Quality Leadership: Act as a key member of the company's Safety Action Group. Assist with operational audits and inspections, proactively identify hazards, and champion a positive safety and quality culture framework.
• Issue Resolution & Scheduling: Handle and resolve intricate customer complaints or operational disruptions in a calm, highly professional manner. Partner with the Flight Operations Manager to oversee daily roster scheduling and administrative workflows.
• Assist in various other administrative or operational duties as directed by Management

Job Requirements

• Experience: Minimum 2–4 years of experience in Flight Operations, FBO Operations, Aviation Hospitality, Ground Handling, or a high-end Luxury Concierge environment.
• Licensing: A valid Class 3 driving license is mandatory with a completely clean driving record.
• Aviation Mindset: Meticulous, proactive, and deeply committed to a strong safety and compliance mindset.
• Availability: Willingness to support a 5-day / 44-hour work week with the flexibility to handle varied shifts, including weekends, public holidays, nights, and a 24/7 on-call rotation based on flight movements.
• Soft Skills: Exceptional interpersonal, crisis-management, and English communication skills. Possesses a pleasant, welcoming, and polished personality suited for elite clientele.

We regret that only shortlisted candidates will be notified.