Senior Field Product Manager - AI-Driven Security

Zscaler; Singapore; Hybrid; SGD 180,000 - 250,000; Full time

Benefits offered by this job

Various health plans

Time off plans for vacation and sick

Parental leave options

Retirement options

Education reimbursement

In-office perks, and more

Job summary

Zscaler is seeking a Principal Product Manager to join our team. Reporting to the Director, Field Product Management, your main focus is to support growing and sustaining Zscaler core revenues, with a special focus on ZIA and ZPA product lines.

You will work closely with Product Management and Sales leadership to manage field engagements and provide assistance to Sales Engineers and Architects throughout the customer lifecycle.

Qualifications

• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions.
• Experience managing a pre‑sales team as a hands‑on technical leader, or working as a Product Specialist or in an outbound Product Management role.
• Experience working in a platform company to assist with growing and sustaining revenue.
• Deep understanding of SWG, ZTNA, proxies, firewalls, VPN, data path technologies, and authentication/identity protocols such as SAML and SCIM.
• Ability to work in a fast‑paced environment and track engagement and activity using project management tools.

Responsibilities

• Partner with Product Management leadership to streamline field operations, ensuring Sales Engineers and Architects have the support needed to successfully execute Proof of Value stages.
• Support ideation and execution of product strategy around Zscaler platform and core services (ZIA and ZPA).
• Work with support leadership to provide timely assistance to large customers in event of escalations and deployment of Zscaler services.
• Report status of the deals and business crisply and succinctly to multiple stakeholders, product leadership and sales leadership.
• Actively engage with product and engineering teams to provide feedback on product evaluations and act as a customer advocate.

Skills

AI/ML understanding

Pre-sales leadership

Platform business

Network security basics

PM tools

AI threat detection

Network protocols

Communication skills

Job description

Zscaler is seeking a Principal Product Manager to join our team. Reporting to the Director, Field Product Management, your main focus is to support growing and sustaining Zscaler core revenues, with a special focus on ZIA and ZPA product lines.

You will work closely with Product Management and Sales leadership to manage field engagements and provide assistance to Sales Engineers and Architects throughout the customer lifecycle.