Senior Field Application Engineer, Display

Samsung Electronics; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Samsung Electronics is seeking a Field Application Engineer to provide front-line technical support during product development for display solutions in Singapore. The role focuses on gathering requirements, communicating with HQ, and guiding products through qualification and mass production while building strong customer relationships.

The ideal candidate has a B.S. in Electrical/Electronics, 3–5 years in electronics, and hands-on multi-disciplinary system design experience, with regional

Qualifications

• Requires B.S. in Electrical/Electronics or equivalent.
• 3–5 years in electronics industry.
• Experience as a Field Application Engineer in notebook display.
• Ability to explain technical information to non-technical audiences.
• Understanding of ASEAN and India display ecosystems.

Responsibilities

• Deliver front-line technical support to customers during product development to resolve issues and facilitate progress
• Gather and document detailed technical requirements and specifications from customers to guide product development
• Communicate technical issues clearly and provide detailed explanations to the HQ Application team for resolution
• Conduct regular customer visits to build and strengthen long-term relationships and trust
• Assist customers throughout product qualification phases to ensure adherence to development schedules until MP
• Present pre-sales technical information on product strategies, roadmaps, features, industry trends, and competitive positioning to customers
• Collect and analyze customer feedback to inform Marketing on design requirements, product improvements, and new product opportunities
• Demonstrate and explain new products to customers to support adoption and understanding
• Perform tests and evaluations for display product qualification to verify product performance and compliance

Skills

Communication skills

Analytical skills

Electrical/Electronics background

Field Application Engineer experience

Education

Bachelor of Science in Electrical/Electronics Engineering

Job description

AbouttheCompany

SamsungDisplayisleadingtheglobaldisplaymarketbasedonitsstate-of-the arttechnology,andisacompanythatturnsproductsofimaginationintorealitythroughendlesstechnologicalinnovation.

AbouttheRole

Provide technical support to customers during product development, ensuring smooth qualification and timely mass production while fostering strong customer relationships and delivering product insights.

Responsibilities

• Deliver front-line technical support to customers during product development to resolve issues and facilitate progress
• Gather and document detailed technical requirements and specifications from customers to guide product development
• Communicate technical issues clearly and provide detailed explanations to the HQ Application team for resolution
• Conduct regular customer visits to build and strengthen long-term relationships and trust
• Assist customers throughout product qualification phases to ensure adherence to development schedules until mass production (MP)
• Present pre-sales technical information on product strategies, roadmaps, features, industry trends, and competitive positioning to customers
• Collect and analyze customer feedback to inform Marketing on design requirements, product improvements, and new product opportunities
• Demonstrate and explain new products to customers to support adoption and understanding
• Perform tests and evaluations for display product qualification to verify product performance and compliance

Qualifications

• Bachelor of Science degree in Engineering (Electrical/Electronics) or equivalent
• Minimum 3-5 years of relevant experience in the electronics industry
• Practical field experience or hands-on knowledge in multi-disciplinary system design and development, including electrical, electronics, computerized, and mechanical systems
• Field experience as a Field Application Engineer (FAE) in the notebook display industry
• Understanding of the display ecosystem in the ASEAN and India regions
• Ability to communicate complex technical information effectively to non-technical audiences
• Strong analytical skills to understand client needs and collaborate on delivering valuable solutions

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