Senior F&B Operations Manager

MNZH CONSULTANCY; Singapore; On-site; SGD 80,000 - 150,000; Full time

Job summary

MNZH CONSULTANCY in Singapore seeks a Senior F&B Operations Manager to oversee the outlet’s day‑to‑day performance, develop staff, and manage unit financials. The role works with senior leadership in the field, supporting the Restaurant Manager to deliver an authentic guest experience and optimize revenue and resources while ensuring controls.

You will drive safety, hygiene and SOP adherence, coach teams, visit units weekly, monitor KPIs and costs, and collaborate with suppliers, R&D and data

Responsibilities

• Work directly with HR to hire the best teams in Singapore
• Conduct training and orientation along with HR support to set up new managers and team members for success
• Build and promote a deep bench of talented unit leaders and team members
• Assist with the creation of Singapore KPIs and revenue targets, and ensure the team is focused on them on a daily basis
• Work with key suppliers and partners to ensure purchasing and inventory management is managed to ensure the highest quality and best COGS
• Visit Singapore units weekly through scheduled visits and detailed analysis
• Coach your team to ensure that each Unit consistently delivers against the quality and health and safety measures
• Be fully engaged in guest feedback loop, and ensure support for the continuous improvement process; work with R&D and the Data analysis team to implement adjustments as required
• Work directly with Senior Management and ensure collaboration across Singapore
• Participate in the daily preparation and unit management as required to ensure the optimal output of meals at the highest quality level
• Responsible for all aspects of outlet's F&B operations runs smoothly on a day to day basis.
• Ensure safety and hygiene guidelines are followed.
• Discuss, review, implement and improve SOP for outlet.
• Help control labour cost by maximizing allocation and rostering of team members
• Report on management regarding sales results and productivity.
• Ensure outlet achieve profitability.
• Purchases - pricing, quality, ordering, freshness and looking for competitive suppliers.
• Constantly checking the market trends and competency.
• Maintain and purchase new F&B equipment
• Supervise, lead & motivate the team.
• Provide and coordinate training and development program for all staff.
• Monitor employee performance and participate in annual employee performance reviews.

Job description

MNZH CONSULTANCY in Singapore seeks a Senior F&B Operations Manager to oversee the outlet’s day‑to‑day performance, develop staff, and manage unit financials. The role works with senior leadership in the field, supporting the Restaurant Manager to deliver an authentic guest experience and optimize revenue and resources while ensuring controls.

You will drive safety, hygiene and SOP adherence, coach teams, visit units weekly, monitor KPIs and costs, and collaborate with suppliers, R&D and data