AV Lead / Technician

CTM Facilities Management Pte Ltd; Singapore; On-site; SGD 47,000 - 78,000; Full time

Job summary

CTM Facilities Management Pte Ltd in Singapore is seeking an AV/VC technician to plan, set up and support hybrid meetings, webinars and video productions. You will operate studio and control room equipment and coordinate with contractors to ensure smooth events.

The role requires 3+ years in AV/VC operations, familiarity with Crestron/Extron/Bosch systems and live streaming software, plus strong communication skills.

Qualifications

• Diploma in Media, Mass Communications, AV, Film/Media Studies or related field.
• Minimum 3 years in AV/VC operations, broadcasting, live production, maintenance or facility management.
• AV Lead level: at least 5 years with supervisory experience.

Responsibilities

• Plan, coordinate and provide AV/VC technical support for meetings, webinars, events, recordings and productions.
• Set up, operate and manage AV/VC systems for physical and virtual events, live streaming and recordings.
• Understand users’ requirements and provide technical support to ensure smooth event operations.
• Plan and manage schedules for multiple events, ensuring AV equipment is set up and tested before events.
• Conduct regular maintenance of AV/VC, recording studio and live-streaming equipment.
• Troubleshoot faults and coordinate repairs and upgrades.
• Coordinate with AV/VC contractors for setup and rectification works.
• Supervise AV contractors to meet SLAs and contractual requirements.
• Maintain asset inventories, maintenance records and audit documentation.
• Update engineering system information and relevant manuals/drawings.
• Support creation, recording and post-production of multimedia content with stakeholders.
• Prepare and maintain weekly maintenance reports.

Skills

AV/VC ops

Troubleshooting

Event support

Stakeholder coordination

Communication

Education

Diploma in Media/AV

NITEC/Higher NITEC in FM/Mech & Elec

Tools

Crestron

Extron

Bosch

TriCaster

OBS

vMix

Job description

Job Responsibilities:

• Plan, coordinate and provide AV/VC technical support for internal and external meetings, webinars, events, recordings and video productions.
• Set up, operate and manage AV/VC systems, control room and studio equipment for physical and virtual events, live streaming and recordings.
• Understand users’ requirements and provide appropriate technical support to ensure smooth event operations.
• Plan and manage schedules for multiple events, ensuring all AV equipment is properly set up and tested at least 30 minutes before the event.
• Conduct regular daily, weekly and monthly inspections, as well as preventive, predictive and corrective maintenance of AV/VC, recording studio and live-streaming equipment.
• Troubleshoot equipment faults and service issues, and coordinate corrective actions, repairs, replacements and upgrading works.
• Coordinate with AV, VC, audio-visual equipment and cleaning contractors for event setup, maintenance and rectification works.
• Supervise and monitor AV contractors to ensure services are delivered in accordance with contractual requirements and service level agreements.
• Maintain accurate asset inventories, equipment labelling, maintenance records, incident reports and other documentation required for audit and operational purposes.
• Ensure engineering system information, drawings, operation manuals and other relevant databases are kept up to date.
• Work closely with internal and external stakeholders to support the creation, recording and post-production of multimedia content.
• Prepare and maintain weekly maintenance reports and other operational records.
• Perform any other AV/VC-related duties as required to support operational needs.

Job Requirements:

• Diploma in Media, Mass Communications, AV, Film/Media Studies or a related field. Candidates with NITEC/Higher NITEC in Facility Management, Mechanical & Electrical Services or equivalent qualifications are also welcome.
• Minimum 3 years of relevant experience in AV/VC operations, broadcasting, live production, equipment troubleshooting, maintenance or facility management.
• Candidates applying for the AV Lead level should have at least 5 years of relevant experience, including supervisory experience.
• Experience in operating and maintaining AV/VC systems for physical and virtual events, live productions, webinars and recordings.
• Good understanding of AV equipment including cameras, video switchers, lighting and sound systems.
• Experience with video production, filming equipment and studio production, including experience working on production sets or as part of a production team.
• Familiarity with AV/VC systems such as Crestron, Extron and Bosch.
• Familiarity with live-streaming and video production software such as TriCaster, OBS and vMix.
• For AV Lead candidates, experience in Adobe Creative Suite, Photoshop, After Effects and Premiere Pro, as well as video and photography skills, is preferred.
• Experience in project management, particularly for large-scale AV implementations, will be an advantage.
• Good awareness of current and emerging broadcasting, AV and VC technologies.
• Able to work independently as well as collaboratively in a fast-paced and dynamic environment.
• Good communication, writing and interpersonal skills with a customer-oriented mindset.