Senior Executive / Executive (Programme Administration)

Singapore Polytechnic; Singapore; On-site; SGD 27,900 - 42,408; Full time

Job summary

Singapore Polytechnic is seeking a detail‑oriented administrator for the PACE Academy, reporting to the Manager of Programme Operations. You will handle the administration of part‑time full qualification courses, ensuring enrolment, attendance and assessment accuracy, and support TA communications and follow-up tasks.

The role offers a temporary 11‑month contract. Candidates should have at least 2 years of admin experience in adult learning, be proficient in MS Office and collaboration tools,

Qualifications

• Minimum of 2 years relevant administration experience for adult learning programmes.
• Strong analytical, critical thinking, writing and communication skills.
• Resourceful and able to work independently and collaboratively across departments/functions.
• Technologically-savvy and proficient in Microsoft Office tools and online collaboration tools (Zoom, MS Teams).

Responsibilities

• Administer enrolment, attendance and assessment for part-time courses; ensure data accuracy.
• Manage TA communications and track responses; coordinate follow-ups.
• Document Exam and Graduation Ceremony processes; capture best practices.
• Provide general administrative and coordination support across divisions.

Skills

Analytical thinking

Communication

Writing

Teamwork

MS Office

Zoom

MS Teams

Independent working

Tools

Microsoft Office

Zoom

MS Teams

Job description

Most Positive Workplace Collaboration Award – Singapore International Chamber of Commerce (SICC) Awards 2025

Ranked #19 for The Straits Times Singapore's Best Employers 2024 & 2025

Singapore Polytechnic's Professional and Adult Continuing Education (PACE) Academy is a leading continuing education and training (CET) academy that advocates the pursuit of lifelong learning and skills mastery. We offer a wide range of training programmes for adult learners to enhance their employability, and partner the industry closely in workforce development.

What the role is

Reporting to the Manager, the appointee will be part of the Programmme Operations Division and will handle the administration of part-time full qualification courses, which include but not limited to administrative and project support, ensuring the accuracy and completeness of enrolment, attendance and assessment, and assist with communications and follow-up activities relating to Training Allowance.

What you will be working on

Responsibilities:

• 1. Operational Support
  • a. Conduct enrolment, attendance and administrative verifications to ensure data accuracy and completeness
  • b. Identify and escalation discrepancies arising from TPG sync processes to PAs
  • c. Support data validation ad follow-up activities relating to grant lapses
• 2. SWDA Training Allowance (TA) Claims Administration
  • a. Manage communications to students regarding TA applications
  • b. Track responses and assist with follow-up coordination where required
• 3. Process Documentation & Improvement Projects
  • a. Assist in documenting and formalising Exam and Graduation Ceremony (GC) operational processes
  • b. Assist in documenting best practices for Course Chairs pre-semester and before the end of semester
• 4. Administrative Support
  • a. Provide general administrative and coordination support

What we are looking for

Requirements:

• Minimum of 2 years relevant working experience in administration of courses for adult learners
• Strong analytical, critical thinking, writing and communication skills
• Resourceful and able to work independently and collaboratively in a team that cuts across departments/functions
• Technologically-savvy and proficient in Microsoft Office tools and online collaboration tools (example: Zoom, MS Teams and other equivalent platforms)

The successful candidate will be offered a temporary contract for a period of 11 months.