Senior Executive / Executive (Investigation and Enforcement Section) – Contract

Public Service Division; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

The Public Service Division is seeking a motivated officer to uphold environmental public health standards through investigation and enforcement work with NEA’s Central Regional Office. You will lead end-to-end investigations, issue notices, review evidence, and coordinate with the Legal Division to close cases within KPI timelines, with opportunities for field work as required.

You will report to the Manager and work with a team of officers to ensure high professional standards and robust

Qualifications

• Experience in investigation or enforcement is advantageous.
• Meticulous and analytical with the ability to review evidence.
• Strong interpersonal and communication skills.
• Organised with strong documentation skills.

Responsibilities

• Review and assess enforcement cases related to public health, ensuring case documents are complete and accurate before enforcement action.
• Conduct searches via government systems, issue relevant letters and Orders to premises owners and individuals, and where necessary, conduct interviews with feedback providers, premises owners, or individuals in connection with the investigation of the offences.
• Apply and issue Notices to Attend Court (NTAC), Warning Letters (WL), and Notices of Composition (NOC) via the enforcement system.
• Prepare reports for submission to the management where required, including consultation with the Legal Division (LD).
• Track and monitor enforcement cases, ensuring timely follow-up on all case actions within stipulated timeframes.
• Attend to enquiries, appeals, and feedback from members of public relating to enforcement cases and ensure cases are closed within established KPI timelines.
• Subject to operational requirements, officers may be rotated or posted to perform field work related to public health.

Skills

Public health

Investigation

Enforcement

Data analysis

Communication

Documentation

Job description

[What the role is]

We are looking for a motivated officer to uphold environmental public health standards through investigation and enforcement work at NEA’s Central Regional Office. In this role, you will be part of the Investigation and Enforcement Section (IES), conducting end-to-end investigations and enforcement actions against offences under relevant legislation, including but not limited to the Environmental Public Health Act (EPHA), Control of Vectors and Pesticides Act 1998 (CVPA), and Public Cleansing Act (PCA), in support of NEA’s public health objectives.

[What you will be working on]

You will report to the Manager and work within a team of officers in the IES, under the supervision of the Senior Manager, and your responsibilities include:

• Review and assess enforcement cases related to public health, ensuring case documents (statements, evidence, laboratory results) are complete and accurate before proceeding with enforcement action.

• Conduct searches via government systems, issue relevant letters and Orders to premises owners and individuals, and where necessary, conduct interviews with feedback providers, premises owners, or individuals in connection with the investigation of the offences.

• Apply and issue Notices to Attend Court (NTAC), Warning Letters (WL), and Notices of Composition (NOC) via the enforcement system.

• Prepare reports for submission to the management where required, including consultation with the Legal Division (LD).

• Track and monitor enforcement cases, ensuring timely follow-up on all case actions within stipulated timeframes.

• Attend to enquiries, appeals, and feedback from members of public relating to enforcement cases and ensure cases are closed within established KPI timelines.

• Subject to operational requirements, officers may be rotated or posted to perform field work related to public health.

[What we are looking for]

The job might be for you if you possess the following qualities:

• Relevant background or working experience, preferably in Public Health, Science, IT, Engineering, or a related field, with prior knowledge or experience in investigation, enforcement work, or data analysis an advantage.
• Meticulous and analytical, with the ability to review evidence, identify relevant facts, and produce well-documented investigation reports.
• Strong mental resilience and professionalism, with the ability to remain calm and objective when handling sensitive or difficult interactions.
• Good interpersonal and communication skills, with the ability to engage effectively with members of public, alleged offenders, and internal and external stakeholders.
• Organised and able to manage multiple cases simultaneously, with strong administrative and documentation skills.