Senior Executive, Digital Communications & Operations

Nanyang Technological University; Singapore; On-site; SGD 48,000 - 78,000; Full time

Job summary

Nanyang Technological University (NTU) Singapore invites applications for a Senior Executive, Digital Communications & Operations. The role supports digital platforms, branding, media production, and analytics to enhance communications effectiveness.

Responsibilities include coordinating workflows with internal stakeholders, updating websites, producing media, and managing campaigns with external partners. A degree in a communications-related field is required, with 1–2 years of experience

Qualifications

• Degree in communications, marketing, digital media or related field.
• Experience in corporate communications, digital platforms or content operations is preferred.
• Familiarity with CMS and analytics tools is desirable.

Responsibilities

• Coordinate communications requests and workflows across the School.
• Support updates of websites, digital platforms and branding.
• Assist with photography, video and other media production for events.
• Coordinate campaigns with external agencies and vendors.
• Support monitoring of digital performance and analytics.

Skills

Communications

Digital media

Marketing coordination

Content creation

Photography basics

Web analytics

AI-enabled tools

Education

Bachelor's degree in Communications, Marketing, Digital Media, Design, IT or related field

Tools

Adobe Creative Cloud

Canva

WordPress

Google Analytics

Meta Business Suite

Job description

The School of Physical and Mathematical Sciences (SPMS) is seeking a Senior Executive, Digital Communications & Operations to support the School's communications activities across digital platforms, content, branding, media production and communications operations. The role will work with internal stakeholders and external partners to support the planning and delivery of communications initiatives, maintain digital platforms and assets, coordinate projects and contribute to the continuous improvement of communications processes. The role will also support the use of digital analytics and emerging technologies to improve communications effectiveness and operational efficiency.

Key Responsibilities:

Communications & Workflow Coordination Support communications requests, workflows and operational processes across the School. Coordinate with internal stakeholders to support timely and effective communications planning and delivery. Maintain organised digital assets and communications resources.

Digital Platforms & Branding Support website, digital platform and portal updates. Develop and maintain digital and visual communications assets. Support branding and communications projects in accordance with NTU guidelines.

Content & Media Production Support photography, video and other media production for School activities and events. Prepare and adapt content for relevant communications channels. Support timely publishing and maintenance of digital communications content.

Campaign & Vendor Coordination Coordinate with external agencies, suppliers and service providers. Support communications campaigns, projects and promotional initiatives. Track project timelines, deliverables and follow-up actions.

Analytics & Digital Optimisation Support the monitoring and reporting of digital communications performance. Use digital tools and analytics to support communications planning and engagement. Explore appropriate digital and AI-enabled tools to improve communications processes and productivity.

Requirements:

Diploma or Bachelor's degree in Communications, Marketing, Digital Media, Design, Information Technology or a related field. At least 1 to 2 years of relevant work experience in corporate communications, digital media operations, marketing coordination or a related field. Fundamental skills in photography and media production, including DSLR/mirrorless camera operation and basic photo/video editing using tools such as Adobe Creative Cloud, Canva or Photoshop. Familiarity with content management systems and digital publishing platforms, such as WordPress or similar CMS platforms. Familiarity with web and social media analytics tools, such as Google Analytics or Meta Business Suite, and exposure to AI-enabled tools or workflows. Meticulous, responsible and able to work independently as well as collaboratively in a team.

We regret to inform that only shortlisted candidates will be notified.

Hiring Institution:

NTU A research-intensive public university, Nanyang Technological University, Singapore (NTU Singapore) has 33,000 undergraduate and postgraduate students in the Engineering, Business, Science, Humanities, Arts, & Social Sciences, and Graduate colleges. It also has a medical school, the Lee Kong Chian School of Medicine, established jointly with Imperial College London. NTU is also home to world-class autonomous institutes – the National Institute of Education, S Rajaratnam School of International Studies, Earth Observatory of Singapore, and Singapore Centre for Environmental Life Sciences Engineering – and various leading research centres such as the Nanyang Environment & Water Research Institute (NEWRI) and Energy Research Institute @ NTU (ERI@N). Ranked amongst the world’s top universities by QS, NTU has also been named the world’s top young university for the past seven years. The University’s main campus is frequently listed among the Top 15 most beautiful university campuses in the world and has 57 Green Mark-certified (equivalent to LEED-certified) buildings, of which 95% are certified Green Mark Platinum. Apart from its main campus, NTU also has a campus in Novena, Singapore’s healthcare district. Under the NTU Smart Campus vision, the University harnesses the power of digital technology and tech-enabled solutions to support better learning and living experiences, the discovery of new knowledge, and the sustainability of resources.

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